Regional Contract Manager - London
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Full Time/Permanent
Engineering, Maintenance
£50,000 to £74,999
£0 - £60000 per annum
London City
London
000000000094922
25-06-2025 09:20 AM
2025-07-25
As a Regional Contract Manager, you will play an essential role in maintaining and improving our operational service delivery standards.
You will be responsible for working collaboratively with the South Technical Manager to deliver PPM and Reactive tasks at 100% within the relevant KPI, and with relevant project teams to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability.
Your contractual expertise will help to support effective operational delivery, and you will act as the subject matter expert on contractual interpretation and deliverables, ensuring that the company delivers to all contractual requirements, its associated schedules, and the Partnering Agreement.
You will develop and execute plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction.
Working to a strong values framework and positively influencing change will be important to you. The health centres are of significant importance to the local community, and you will be passionate about helping to drive their performance.
We're looking for an individual who can cultivate strong relationships with stakeholders, and this will be crucial, as you will be acting as the client liaison & interface between FMCo and LIFTCo.
You must have at least 3 years' proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment.
You will be able to comfortably demonstrate that you have a complex understanding of contractual matters, including interpreting contract clauses and obligations along with their effective and clear communication to others.
You will have Degree-level education in a relevant construction or mechanical discipline and hold or be working towards a professional membership, such as IWFM or similar. Completion of IOSH or NEBOSH training preferable.
You will be responsible for working collaboratively with the South Technical Manager to deliver PPM and Reactive tasks at 100% within the relevant KPI, and with relevant project teams to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability.
Your contractual expertise will help to support effective operational delivery, and you will act as the subject matter expert on contractual interpretation and deliverables, ensuring that the company delivers to all contractual requirements, its associated schedules, and the Partnering Agreement.
You will develop and execute plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction.
Working to a strong values framework and positively influencing change will be important to you. The health centres are of significant importance to the local community, and you will be passionate about helping to drive their performance.
We're looking for an individual who can cultivate strong relationships with stakeholders, and this will be crucial, as you will be acting as the client liaison & interface between FMCo and LIFTCo.
You must have at least 3 years' proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment.
You will be able to comfortably demonstrate that you have a complex understanding of contractual matters, including interpreting contract clauses and obligations along with their effective and clear communication to others.
You will have Degree-level education in a relevant construction or mechanical discipline and hold or be working towards a professional membership, such as IWFM or similar. Completion of IOSH or NEBOSH training preferable.
- Up to £60,000 per annum
- Performance related Bonus
- 40 Hours pw - Monday to Friday 8am to 5pm
- Travel/Car Allowance
- 25 days Annual Leave + Bank Holidays
- Life Assurance Scheme
- Company Pension Scheme
- Employee Assistance Programme
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At English Heritage, we believe heritage is for everybody. It lives in places and people, memories and stories, artefacts and traditions, connecting us to the past and to one another. We care for over a million objects and hundred...
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