Head of Building and Facilities

Full Time/Permanent
Facilities Management (main)
£40,000 to £49,999
£45,000 – £50,000 per annum (dependent on experience)
London North
NW3
HBF1125
25-11-2025 11:04 AM
09/12/2025

Benefits Package

Life Insurance
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In this crucial role, you will have overall responsibility for the management and maintenance of the building and ensuring the appropriate provision of facilities at JW3, including services and equipment for all – be it customers/visitors, staff, volunteers, and tenants. You will also lead on the management of contracts with outsourced suppliers, including those responsible for building maintenance, IT and telephones, security, and cleaning. This role reports into and will collaborate closely with the Director of Finance & Operations.

Some of the core duties are outlined below, full details are noted in the job description accessible on JW3's Jobs page. 

  • To ensure the building - both externally and internally - is maintained and serviced to a high standard in accordance with agreed budgets
  • Oversee and supervise the outsourced M&E maintenance contractor.
  • Oversee and regularly review the work conducted by contractors providing specific services to JW3, including (but not limited to) IT & telephones, cleaning and general maintenance, and security, ensuring required standards are achieved and maintained in accordance with contractual agreements.
  • Consult with specialist professional contractors to oversee the development and implementation of longer term (5-10 year) plans for building lifecycle replacements and improvements, including energy efficiency and environmental matters.
  • Conduct regular inspection audits and ensure remedial action is taken as required
  • Ensure the building remains compliant with relevant legislation, regulation and licences for buildings and health & safety at all times
  • Ensure any asset lists and inventories are kept up to date
  • Take responsibility for the building's health and safety policy, its implementation, monitoring and reporting.
  • Be the primary contact with the security contractor to ensure an appropriate security policy is implemented, monitored, and evaluated on a regular basis.

Essential skills we are looking for include:

  • Demonstrable experience of building and facilities management, including working with contractors
  • Ability to navigate competing priorities and manage time sensitive or high-pressure situations in a calm, professional manner
  • A confident decision-maker in a demanding environment, with credibility to obtain the support and cooperation of others
  • Experience of supervising a team
  • Able to interact confidently and build relationships with a wide range of stakeholders at all levels
  • Strong organisational skills, efficient management of time and responsibilities against competing demands
  • Able to work collaboratively and effectively with others and fostering dedicated team dynamics
  • Demonstrably IT proficient, with a willingness to learn efficient use of new systems/databases; alongside a good working knowledge of IT and communications issues, including security and data protection

In order to apply, please send your cover letter and CV to eszter@jw3.org.uk. You are also welcome to reach out in case of any questions about the role!

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