Facilities Manager
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M&E
Hard Services
Facilities Management (main)
Estates, Property
Position: Facilities Manager
Location: Southall
Contract: 12 months FTC
Build Recruitment are delighted to be working with a leading Property and Facilities Management Company who are looking for a Facilities Manager who will be overseeing a diverse portfolio of properties. Committed to delivering exceptional customer experiences. We are seeking an enthusiastic and experienced professional to provide top-notch facilities management services.
Role Overview:
Reporting to the Senior Facilities Managers, your role involves overseeing the operational aspects of facilities management for a designated portfolio of properties. You will collaborate closely with esteemed clients and various internal teams, playing a critical role in delivering outstanding service and meeting key performance indicators.
Key Responsibilities:
- Take ownership of delivering operational facilities-related client KPIs, ensuring adherence to the Property Management Agreement and client initiatives.
- Collaborate with Client FM Leads to drive customer experience initiatives, resulting in improved service quality.
- Act as the primary point of contact for occupiers, offering guidance and support in the daily operation of the buildings.
- Provide timely reports to Surveyors and Client FM Leads, highlighting occupier matters with potential valuation or investment implications.
- Manage financial aspects of property management, including service charge budgets, monitoring expenses, and reconciling service charges according to accounting practices.
- Administer non-recoverable budgets and ensure compliance with lease terms and common area obligations.
- Work with Surveyors and RFM to ensure procurement activities follow established procedures, achieving high-quality supplies and services at competitive prices.
- Monitor contractor performance and review service contracts to ensure compliance with agreed standards.
- Maintain robust health and safety arrangements, adhering to best practices and regularly reviewing risks.
- Contribute to environmental and sustainability policies, ensuring compliance with water hygiene and asbestos monitoring regulations.
- Ensure timely and cost-effective reactive maintenance and service requirements are met.
Qualifications, Skills, and Experience:
- Demonstrated commercial acumen and ability to identify business improvement opportunities.
- Strong stakeholder management skills with the ability to effectively communicate complex ideas.
- Previous experience in the property industry or a similar business line, with a focus on client-facing roles or corporate FM.
- Proactive approach to change management, driving operational business improvements.
- IWFM/BIFM qualification or similar in facilities operational management.
- Excellent organizational and communication skills, both written and verbal.
- Results-driven mindset with a keen understanding of safety, quality, and cost risks.
We offer an exciting work environment and opportunities for professional growth within a globally recognized company.
Please note that this job description outlines primary responsibilities but is not exhaustive and may be subject to changes as per business requirements.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
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