Business Development Manager
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Full Time/Permanent
Sales & Marketing
£50,000 to £74,999
£60,000 + Bonus
South East
Dartford
BD1
02-07-2026 02:04 PM
02/08/2026
Key Responsibilities
- Sales Growth: Proactively identify, prospect, and secure new business opportunities within the hard facilities management sector in healthcare and associated sectors through strategic market outreach and targeted sales initiatives.
- Client Engagement: Develop, nurture, and maintain strong, long-lasting relationships with prospective and new clients, thoroughly understanding their needs to ensure the highest levels of customer satisfaction and retention.
- Strategic Development: Design, implement, and execute comprehensive business development plans aimed at achieving and exceeding company revenue targets and growth objectives.
- Market Insight: Conduct in-depth market research to stay abreast of industry trends, competitor activities, regulatory changes, and emerging opportunities, leveraging this insight for strategic advantage.
- Proposal Management: Work closely with the Tender & Bid Team to support the preparation, development, and submission of professional, compelling, and successful proposals, presentations, and bids to prospective clients.
- Cross-Functional Collaboration: Collaborate effectively with the Tender & Bid, Marketing, and Technical teams to ensure cohesive service delivery, consistent brand messaging, and seamless client onboarding.
- Pipeline Management: Utilise Pipedrive CRM meticulously to manage the entire sales pipeline, ensuring accurate and timely updates, precise sales forecasting, and adherence to key performance indicators (KPIs).
- Lead Nurturing: Implement and manage a comprehensive lead nurturing strategy, guiding prospects efficiently through the sales funnel with targeted communication and engagement activities.
- Performance Reporting: Prepare and present regular, insightful reports on pipeline health, lead generation efforts, sales performance, and overall business development progress to senior management.
Skills & Experience
- Experience: Minimum of 5 years of proven business development or sales experience, specifically within the hard facilities management (FM) sector in the UK.
- Closing out work: taking opportunities from inception to contract signature
- Sector Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems.
- Pricing ability: to price works up to £100- £200k
- Sales Acumen: Demonstrable track record of successfully identifying, negotiating, and closing new business deals, with a strong understanding of the full sales cycle.
- CRM Proficiency: Excellent understanding and practical expertise in CRM systems, with specific experience in Pipedrive or similar leading sales platforms for pipeline management and reporting.
- Tender Process: Experience with tender preparation and submission processes, including understanding of public and private procurement procedures.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for presentations, proposals, and data analysis.
- Marketing Awareness: Familiarity with digital marketing principles and tools (e.g., SEO, SEM, social media advertising) is desirable.
- Education: Strong educational foundation in English and Mathematics. An FM qualification is desirable but not essential.
Personal Attributes
- Results-Oriented: Highly motivated, self-driven, and focused on achieving and exceeding targets.
- Communication: Exceptional communication, interpersonal, and presentation skills with the ability to engage confidently with clients at all levels.
- Negotiation: Strong negotiation and influencing skills, capable of building rapport and securing advantageous agreements.
- Organisation: Excellent time management, organisational, and prioritisation skills, with strong attention to detail and accuracy.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Collaboration: A team player who can work autonomously but also collaborate effectively with cross-functional teams.
- Analytical: Strong analytical and problem-solving abilities, capable of interpreting data and generating actionable insights.
- Continuous Learning: A commitment to ongoing professional development and staying current with industry trends.
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