Account Director
This job has now been filled, check out our latest jobs, on our job search.
Full Time/Permanent
Management
£75,000 to £100,000
£90,000 + Package
London City
Euston
AD1
02-07-2026 02:02 PM
02/08/2026
Key Responsibilities
- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
Skills & Experience
- Proven leadership experience in FM, preferably in the education sector
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
Qualifications
- Degree or equivalent experience in Facilities Management, Engineering, or a related field
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
Jobs of the Week
North Wales
, Cardiff
£90k - 95k per year + Car allowance +Bonus
Head of Hard FM Operations PFI / PPP
Summary:
Head of Hard FM Operations PFI / PPP
Location: South Wales Hybrid
Salary: £85,000 - £95,000 plus car allowance plus benefits
An exciting opportunity has arisen for a Head of Hard FM ...
Department/function
Region
Employment Type
- Building Design, Planning, Development 3
- Catering 3
- Construction 6
- Contracts, Projects, Bids 2
- Energy Management 1
- Engineering, Maintenance 13
- Estates, Property 5
- Events 3
- Facilities Management (main) 9
- Hard Services 9
- Health & Safety 1
- HVAC 2
- Management 5
- M&E 4
- Operations 5
- Sales & Marketing 5
- Soft Services 1