Shift Engineer - Luxury London Apartment
Full Time/Permanent
Engineering, Maintenance
Facilities Management (main)
Operations
HVAC
M&E
Facilities Management (main)
Operations
HVAC
M&E
£50,000 to £74,999
£50000 per annum, Benefits: £45,500 + Training + Career Proregression + 20 Days Holiday
Greater London
London
JO-2211-253878
16-03-2026 05:03 PM
2026-04-15
Role Overview
An exciting opportunity has arisen for an experienced Shift Engineer to join the Engineering Team at a five-star deluxe residential property.
Reporting to the Engineering Manager, and working in line with company policies, procedures, and the Engineering Standards Manual, you will be responsible for maintaining and operating all plant, machinery, fixtures, fittings, and building fabric.
This role is pivotal in ensuring exceptional resident comfort, operational efficiency, and cost-effective building performance within a luxury residential environment.
Key Responsibilities
Compliance & Statutory Requirements
Ensure all statutory inspections and regulatory requirements are completed and recorded.
Maintain accurate and up-to-date certification within designated Building Logbooks.
Operations & Maintenance
Take ownership of defect repairs and ensure the safe, efficient operation of all building plant and equipment.
Maintain and operate systems including boilers, pumps, chillers, air handling units, fans, electrical distribution systems, pipework, ductwork, and garage plant in accordance with established procedures.
Customer Service Excellence
Deliver a consistently high standard of service to residents and colleagues.
Maintain a professional, courteous, and solutions-focused approach at all times.
Task Management & Systems
Manage reactive helpdesk requests through BuildingLink, providing timely updates and closure feedback.
Use the CAFM system to receive, track, and complete tasks in line with specifications and service level agreements.
BMS Monitoring
Monitor the Building Management System (BMS) for alarms, incorrect operation, setpoints, and scheduling issues.
Respond promptly to faults or abnormal system behaviour.
Continuous Improvement
Provide feedback to the Technical Services Manager on maintenance activities, plant performance, Health & Safety, energy efficiency initiatives, and software platforms.
Emergency Response & Fire Procedures
Carry communication equipment and respond promptly to incidents, providing clear updates on repair status.
Follow fire alarm and emergency procedures, ensuring sprinkler systems and emergency generators remain operational.
Isolate systems when instructed by the Duty Manager or London Fire Brigade.
Ideal Candidate
Experience & Qualifications
Minimum 5 years’ experience in a building engineering or maintenance role.
Relevant electrical or mechanical qualifications.
Previous experience within an ultra-luxury or high-end residential environment is desirable.
Skills & Attributes
Exceptional attention to detail and commitment to high-quality standards.
Strong technical capability across mechanical, electrical, and plumbing systems.
Excellent communication skills with a strong customer-service focus.
Proactive, reliable, and professional approach to work.
Salary & Benefits
Share of the Resident Gratuity Fund
Life insurance
28 days’ annual leave (inclusive of Bank Holidays), increasing to 33 days with service
Continuous in-house training and development programmes
Recognition initiatives and rewards for outstanding performance
Additional Benefits
Season ticket loans
Learning and development opportunities
Enhanced pension contributions
Staff social events
Complimentary uniform and personal dry-cleaning service
An exciting opportunity has arisen for an experienced Shift Engineer to join the Engineering Team at a five-star deluxe residential property.
Reporting to the Engineering Manager, and working in line with company policies, procedures, and the Engineering Standards Manual, you will be responsible for maintaining and operating all plant, machinery, fixtures, fittings, and building fabric.
This role is pivotal in ensuring exceptional resident comfort, operational efficiency, and cost-effective building performance within a luxury residential environment.
Key Responsibilities
Compliance & Statutory Requirements
Ensure all statutory inspections and regulatory requirements are completed and recorded.
Maintain accurate and up-to-date certification within designated Building Logbooks.
Operations & Maintenance
Take ownership of defect repairs and ensure the safe, efficient operation of all building plant and equipment.
Maintain and operate systems including boilers, pumps, chillers, air handling units, fans, electrical distribution systems, pipework, ductwork, and garage plant in accordance with established procedures.
Customer Service Excellence
Deliver a consistently high standard of service to residents and colleagues.
Maintain a professional, courteous, and solutions-focused approach at all times.
Task Management & Systems
Manage reactive helpdesk requests through BuildingLink, providing timely updates and closure feedback.
Use the CAFM system to receive, track, and complete tasks in line with specifications and service level agreements.
BMS Monitoring
Monitor the Building Management System (BMS) for alarms, incorrect operation, setpoints, and scheduling issues.
Respond promptly to faults or abnormal system behaviour.
Continuous Improvement
Provide feedback to the Technical Services Manager on maintenance activities, plant performance, Health & Safety, energy efficiency initiatives, and software platforms.
Emergency Response & Fire Procedures
Carry communication equipment and respond promptly to incidents, providing clear updates on repair status.
Follow fire alarm and emergency procedures, ensuring sprinkler systems and emergency generators remain operational.
Isolate systems when instructed by the Duty Manager or London Fire Brigade.
Ideal Candidate
Experience & Qualifications
Minimum 5 years’ experience in a building engineering or maintenance role.
Relevant electrical or mechanical qualifications.
Previous experience within an ultra-luxury or high-end residential environment is desirable.
Skills & Attributes
Exceptional attention to detail and commitment to high-quality standards.
Strong technical capability across mechanical, electrical, and plumbing systems.
Excellent communication skills with a strong customer-service focus.
Proactive, reliable, and professional approach to work.
Salary & Benefits
Share of the Resident Gratuity Fund
Life insurance
28 days’ annual leave (inclusive of Bank Holidays), increasing to 33 days with service
Continuous in-house training and development programmes
Recognition initiatives and rewards for outstanding performance
Additional Benefits
Season ticket loans
Learning and development opportunities
Enhanced pension contributions
Staff social events
Complimentary uniform and personal dry-cleaning service
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