Account Manager (Hard FM)
Full Time/Permanent
Facilities Management (main)
Operations
Hard Services
Operations
Hard Services
£75,000 to £100,000
£70k - 75k per year + car allowance + benefits
East Midlands
Northampton
6105
02-03-2026 02:40 PM
30/03/2026 02:40
Job Title: Account Manager (Hard FM)
Location: Midlands (with UK travel)
Salary: £70,000 - £75,000 + £5k Car Allowance + Bonus + Benefits
Contract: Full-time, Permanent
Role Purpose
We are recruiting an experienced Account Manager to lead a multi-site Hard FM contract.
This is a senior leadership role with full P&L ownership of a £3-4m contract. The contract requires stabilisation, improved reporting, strengthened compliance and long-term growth. The Account Manager will operate as the senior escalation point across multiple UK sites and drive operational and commercial performance.
Key Responsibilities
- Full P&L ownership and financial accountability.
- Lead Hard FM delivery including PPM, reactive maintenance, M&E compliance and small works.
- Ensure statutory compliance, governance and H&S standards are met.
- Act as senior escalation point across sites.
- Manage and develop site teams.
- Drive operational improvement, reporting accuracy and service performance.
- Build strong client relationships within a demanding public-sector framework.
- Identify opportunities for contract growth and service development.
- Work collaboratively with a central projects team delivering capital works.
Key Requirements
- Proven experience as an Account Manager or Senior FM Leader within Hard FM.
- Background within an FM provider.
- Experience managing P&L and commercial performance.
- Strong compliance and H&S knowledge within regulated environments.
- Comfortable operating within life sciences, laboratory or manufacturing settings.
- Willingness to travel nationally.
- Enhanced DBS required.
Desirable Experience
- Technical (electrical/mechanical) background.
- NEBOSH or IOSH qualification.
- Experience managing public sector contracts.
- Experience turning around or improving underperforming contracts.
Apply today or email tamryn@300nr.co.uk for further details.
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