Shift Engineer - Luxury London Apartment

Full Time/Permanent
Operations
M&E
HVAC
Facilities Management (main)
Engineering, Maintenance
£50,000 to £74,999
£50000 per annum, Benefits: £45,500 + Training + Career Proregression + 20 Days Holiday
Greater London
London
JO-2211-253878
06-02-2026 03:33 PM
2026-03-08
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Shift Engineer – Five-Star Residential Property

An exciting opportunity has arisen for an experienced Shift Engineer to join the Engineering Team at a five-star deluxe residential property. Reporting to the Engineering Manager, and working in accordance with company policies, procedures, and the Engineering Standards Manual, you will be responsible for maintaining and operating all plant, machinery, fixtures, fittings, and building fabric.

Your role will be pivotal in ensuring exceptional resident comfort, operational efficiency, and cost-effective building performance within a luxury residential environment.

Key Responsibilities
Compliance & Statutory Requirements

Ensure all statutory inspections and requirements are met

Maintain accurate and up-to-date certification within designated Building Logbooks

Operations & Maintenance

Take ownership of defect repairs and ensure the safe, efficient operation of all building plant and equipment

Maintain and operate systems including boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant in line with established procedures

Customer Service Excellence

Deliver a consistently high standard of service to residents and colleagues

Maintain a professional, courteous, and solutions-focused approach at all times

Task Management & Systems

Manage reactive helpdesk requests via BuildingLink, providing timely updates and closure feedback

Use the CAFM system to receive, track, and complete tasks in line with specifications and service level agreements

BMS Monitoring

Monitor the Building Management System (BMS) for alarms, incorrect operation, setpoints, and scheduling

Respond promptly to faults or abnormal system behaviour

Feedback & Continuous Improvement

Provide feedback to the Technical Services Manager on software platforms, maintenance activities, plant performance, Health & Safety, and energy efficiency initiatives

Emergency Response & Fire Procedures

Carry communication equipment and respond promptly to incidents, providing clear updates on repair status

Follow fire alarm and emergency procedures, ensuring sprinkler systems and emergency generators are operational

Isolate systems when instructed by the Duty Manager or London Fire Brigade

Ideal Candidate

Experience & Qualifications:

Minimum of 5 years’ experience in an engineering role

Relevant electrical or mechanical qualifications

Previous experience within an ultra-luxury or high-end residential environment (desirable)

Skills & Attributes:

Exceptional attention to detail and quality standards

Strong capability across mechanical, electrical, and plumbing systems

Excellent communication skills with a strong customer-service mindset

Proactive, reliable, and professional approach to work

Salary & Benefits

Share of the Resident Gratuity Fund

Life Insurance

28 days’ annual leave (inclusive of Bank Holidays), increasing to 33 days with service

Continuous in-house training and development programmes

Recognition initiatives and rewards for outstanding performance

Additional Benefits:

Season ticket loans

Learning and development opportunities

Enhanced pension contributions

Social events

Complimentary uniform and personal dry-cleaning service

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