Technical Services Manager
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Job Title: Technical Services Manager (Operations)
Location: Wakefield, West Yorkshire
Contract Type: Permanent, Full-Time (37.5 hours per week)
Salary: £50,000 - £55,000 + bonus + benefits
Overview
Our client is looking for a Technical Services Manager (Operations) to join their team on a permanent basis. Reporting to the Senior Technical Manager, the Technical Services Manager (Operations) will be a key member of the site-based leadership team, responsible for mechanical, electrical, and building fabric technical service delivery. The role also includes participation in the 24-hour on-call rota as part of local escalation procedures.
This is a leadership position, where you will direct and motivate the site Technical Services team to deliver best practice services and ensure safe, continuous operations.
Key Responsibilities
- Lead and manage maintenance teams, including specialist subcontractors, to ensure the safe and reliable operation of facilities.
- Coordinate site operations in line with company, contract, and local operating procedures, delivering consistent and high-quality services.
- Ensure all activities within the Technical Services team meet or exceed contracted service level agreements (SLAs) and key performance indicators (KPIs).
- Build and maintain strong relationships with stakeholders, customers, contractors, and partners.
- Oversee compliance with statutory requirements, safe working practices, and all relevant Technical Memoranda and Quality Assurance standards.
- Manage and review the site Health & Safety Plan and associated risk assessments in collaboration with the SHEQ team.
- Ensure all maintenance (planned and reactive) is carried out within budget, to agreed quality standards, and in line with legislation.
What We're Looking For
- HNC/HND in an engineering discipline, with at least 3-5 years' proven managerial experience.
- Strong technical background, ideally with exposure to healthcare environments.
- Previous AP appointments (or willingness to achieve this through professional development).
- Demonstrated technical leadership and ability to manage teams effectively.
- Must hold (or be able to obtain) Standard Disclosure Barring Service (DBS) clearance.
What's on Offer?
- Competitive salary, bonus, and benefits package
- 25 days annual leave plus public holidays
- Life cover equivalent to 2x annual salary
- Employee discount shopping schemes with major retailers
- Gym membership discounts and cycle-to-work scheme
- Holiday purchase scheme
- 2 CSR days per year
- Learning and development opportunities, including professional qualifications and tailored training programmes
- Employee referral rewards scheme
- Access to employee networks, including those supporting diversity and inclusion
- 24/7 Employee Assistance Programme and access to wellbeing resources
#FM #facilitiesmanagement #technicalFM #operations #operationsmanagement
Apply today or email tamryn@300nr.co.uk for further details
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