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Full Time/Permanent
Facilities Management (main)
Engineering, Maintenance
£30,000 to £39,999
£25k - 30k per year
East Midlands
21-02-2024 09:09 AM
20/03/2024 09:10




Monday - Friday

08:00 - 17:00

Site Based

25 days holiday + Bank Holidays

Main Purpose of a Planner:

Our client is looking for a Planner to be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients

Reporting to the FM Administration Lead, to work as part of the Contract Management Team, carrying out the duties below.

Duties and Responsibilities of a Planner-

· Working within the existing team, to support our midlands service region.

· Planning & booking-in of Planned Preventative Maintenances (PPM) visits.

· Coordinating response to Emergency Callouts.

· Scheduling & organising Reactive Remedial Works.

· Actioning all Customer queries and requests in a timely manner, escalating as required.

· Liaising efficiently with Customers, Service Engineers, and the wider team.

· Raising & processing supplier & subcontractor purchase orders.

· Developing and maintaining knowledge of all relevant IT systems.

· General office administration duties, as required by the business.

· Ensuring adherence to all Company Policies & Procedures.

Skills and Knowledge for a Successful Planner

  • IT Knowledge – MS Office and CAFM Systems (Maximo)
  • Facilities Management experience
  • Experience of working in financial performance penalties
  • Strong organisation skills and a high attention to detail
  • General knowledge of Intranet services
  • Happy to work as part of a team or under own initiative.
  • Good communication skills.

If this role of a Planner is of interest to you, please apply or for more information, call the office on 0121 809 199 and ask for Fin. You can also email on

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