Guest Relations Manager
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Guest Relations Manager
Location: New York, NY
Salary: $75,000 - $80,000
My client is a renown dining establishment situated in New York City. They are seeking a Guest Relations Manager for their acclaims top-tier gastronomic destination that boast a sophisticated ambiance and attentive service.
Responsibilities:
- Responsible for the work flow of reservations Overseeing confirmation emails, reservations release, pre-service meetings and service at the front door
- Support Reservation Manager with maintaining and maximizing reservation book design while maintaining service
- Responsible for daily floor plans, line-up notes, and other preservice necessities
- Scheduling of guest relations team
- Uphold all standards of the restaurant, service, appearance, and conduct
- Coordinate training as needed and work with management team to develop newly hired employees
Ideal Guest Relations Manager:
- Strong background in a prior guest relations or service
- Past Maître D’ experience at a high caliber
- Experience with reservations platforms and facilitating seating of a reservations book
- Knowledge of the New York City restaurant scene and important food critics in the industry
- Passion for food and the hospitality industry
If you’re interested in this opportunity, please send your resume to Ashley today!
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