Helpdesk Manager
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Full Time/Permanent
Facilities Management (main)
Operations
Hard Services
HVAC
M&E
Operations
Hard Services
HVAC
M&E
£30,000 to £39,999
£36k per year
Yorkshire
Leeds
14068
26-01-2024 11:03 AM
23/02/2024 11:03
Role: Helpdesk Manager
Location: Leeds
Sector: Facilities Management
Are you a proven helpdesk manager/supervisor looking for a new challenge?
Would you like to work for an established maintenance company, offering excellent wider benefits?
If so the role of Helpdesk Manager might be the next role for you!
Benefits of the Helpdesk Manager:
- Competitive salary up to £36k
- Up to 10% pension contributions
- 35 days annual leave
- Private Healthcare and Sick Pay
Responsibilities of the Helpdesk Manager:
- Managing a small team of helpdesk and finance administrators
- Monitoring the CAFM system
- Overseeing WIP, job assignments, management of direct labour and subcontractors
- Producing service reports, and actioning follow up work
- Processing invoices, liaising with the central finance function
- Logging PPM's, actioning PPM signoffs, and reactive maintenance
- Producing and presenting output and WIP reports
- SLA Management
The Helpdesk Manager will need:
- Experience using CAFM systems and FM related systems - Maximo, Sage, Oracle
- Prior experience in a lead roll, preferably within Facilities Management, however other sector experience will be considered
- Personable and energetic
To register your interest, please apply with your CV - or call our office and ask for Dan for more information.
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Department/function
Region
Employment Type
- Building Design, Planning, Development 14
- Catering 1
- Construction 58
- Contracts, Projects, Bids 30
- Energy Management 113
- Engineering, Maintenance 548
- Estates, Property 34
- Events 1
- Facilities Management (main) 250
- Graduate, Apprenticeship & Intern 14
- Hard Services 53
- Health & Safety 1
- HVAC 226
- Management 14
- M&E 219
- Operations 107
- Procurement 14
- Sales & Marketing 3
- Soft Services 2
- ICT, Technical 1
- Workplace 1