Service Manager

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Full Time/Permanent
Engineering, Maintenance
Facilities Management (main)
Hard Services
HVAC
M&E
£40,000 to £49,999
£40k - 45k per year
East Midlands
Cranwell
13832a
22-01-2024 04:15 PM
19/02/2024 04:16

Technical Service Manager

RAF Cranwell

Up to £45,000 + benefits

Monday to Friday - 8 to 4.30 

This is a key role to deliver this contract.  The contract cannot be delivered without a suitable number of Service Managers to deliver Planned Maintenance, Reactive Maintenance, Billable works and Asset Management to a high standard, in compliance with key KPIs and safety.

Role Responsibilities of a Technical Service Manager- 

The Technical Service Manager will be responsible for the day to day management of


  • Planned Maintenance (using MOD SFG 20)
  • Reactive Maintenance
  • Billable Works (additional works) 
  • Assurance checks
  • Production of Rough Orders of Cost
  • Supporting the Built Estate Manager ( Site Manager) of the establishment in their duties.
  • Be part of a Rota to take calls out of hours, to direct supply chain to emergencies.

During the above activities there will be a key focus on:


  • Business Objectives: Statutory Compliance, Billable Works, Innovation, Lived Experience
  • Health and Safety (Zero Harm)
  • Environmental protection
  • Hight quality delivery or works
  • Statutory compliance of assets and our activities
  • Collaborative working with the Vivo team, our client, end users and supply chain.
  • Asset Management
  • Contractor management
  • High quality technical solutions
  • Exceed the KPI’s
  • Mitigate against Assurance Corrective Actions are not raised against our activities.

As the Technical Services Manager you will also


  • Be a champion the Zero Harm policy,
  • Meet all KPI’s,
  • Keep the estate statutory compliant,
  • Fully comply with assurance processes,
  • Champion excellent in delivery and first-time fix,
  • Complete Billable Works on programme to a high standard of customer satisfaction, safely and in compliance with the assurance policy.
  • Management of the Planned Maintenance and Response Maintenance via Maximo.

What You Need To Do The Job as a Technical Services Manager- 


  • Preferably hold an HNC or better in a suitable Building or Mechanical/Electrical subject
  • To have lived knowledge of the working with planned maintenance, response maintenance and project management of small projects.
  • To be open to take on additional responsibilities such as; Confirmed Space Authorised Person, Working at Height Authorised Person, Temporary Works Responsible Person, Legionella Responsible Person and Asbestos Responsible Person.
  • To be part of an on-call rota for out of hours emergency response (this usually involves a phone call from the Help Desk and that information is then passed to the appropriate on-call engineer for them to attend.)
  • Advantageous to be a member of a suitable professional body.
  • Advantageous to have a qualification in asset management such as a Certificate or Diploma from the Institute of Asset Management.
  • Driving licence

Please note, the Technical Services role will require you to pass SC Clearance.

What We Offer:


  • 6% employer matched pension contribution
  • Life assurance 2 x base salary
  • Single private medical cover
  • 25 + 8 Holidays (Including bank holidays, goes up 1 day a year also)

If you are a Technical Services Manager and are interested in the position, then please apply below or call the office on 0121 809 199 and ask for Fin.

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