Key Account Director - Cleaning

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Full Time/Permanent
Soft Services
Facilities Management (main)
£75,000 to £100,000
£75k per year + bonus, travel etc
All London
03-07-2023 11:38 AM
31/07/2023 11:38

I am delighted to be working with a forward thinking and agile provider of commercial cleaning services with an enviable client list. Dealing with private sector, multi-site businesses they have seen amazing growth over the past year, and they have built very strong relationships. With a very customer-centric view, they are going from strength to strength and the time is right for them to appoint a Key Account Director to join the senior team.


The incoming Key Account Director will need to be an agile thinker who builds long standing relationships with clients and can lead, motivate and develop a team of 5+ Account Managers. This is a very forward-facing role that will oversee combined account revenues of £10M +.

The Key Account Director will need to have an entrepreneurial spirit and be comfortable on a growth journey that has imperfections and variables. You will need to understand self-delivery and be able to think innovatively and quickly, to help ensure clients receive the best possible service and experience.

Most importantly, you will position the business as a true partner to your clients, you will understand their business and support their growth, thereby realising opportunities for your own team too.

This is a great opportunity to really make your mark and add value.


  • Appoint operational management staff and oversee the appointment of Area Managers and Support teams. Be responsible for recommendations regarding recruitment, promotion, training / development and HR / disciplinary issues.
  • Be responsible for and maintain the motivation, discipline, safety and general welfare of all contract management staff.
  • Provide direct input into the tendering/re-tendering process. Work with Business Development team to co-ordinate walk rounds, site visits, presentations, tender, pricing.
  • Monitor the progress of each contract and keep the client informed.
  • Organise Contract mobilisation as appropriate.
  • Oversee the budget preparation for the Contracts under your control.
  • Develop and grow the business by actively encouraging a proactive business development attitude with all levels of employees.
  • Ensure that the budget is adhered to, and all levels of expenditure are within the set targets.
  • Ensure that all H&S policy and procedure are adhered to
  • Strive to position the business as a preferred supplier to all clients


  • ASAP


  • London and the South East – occasional travel nationally
  • Please note, this role is office and field based – it is not a role that can be performed remotely.

To be considered please send your CV to

You must be able to live and work in the UK without restriction.

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