Facilities Assistant
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Operations
Facilities Management (main)
Estates, Property
Contracted hours: Full time, 37 hours per week. Substantial part-time/job-share will be considered
Contract type: 12 months fixed term/secondment opportunity
Are you committed to helping us regulate health and social care within England?
When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.
Why this could be a great role for you…
You will be joining a small facilities functional team where everyone is happy to offer support and answer questions and your opinion will be valued. Your main focus will be supporting the day to day running of the facilities function within our head office, including:
- Ad hoc projects, for example: sending out PPE packs
- Triaging the Facilities north mailbox
- Pro-actively ensuring high standards of customer service for colleagues in Citygate
- Support the multi-regional facilities helpdesk and maintain the facilities helpdesk system
- Face to face contact with internal and external stakeholders
- Manage the booking and set up of meeting rooms
- Opportunity to network with other offices across CQC.
You'll work closely with a variety of people in the business to arrive at the best solution, immediately seeing the impact of your work, and getting feedback directly from users. Your efforts and ideas will really matter to us. You'll do a job that really matters to you. We'll reward you with varied, interesting, and exciting work - with the freedom to grow and experiment, offering opportunities to work on projects and try new things and ideas.
What we can offer you...
Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All our Homeworkers are also kitted out with everything they need to comfortably work from home.
We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
What you will bring…
You’ll have good organisational skills with the ability to prioritise, re-prioritise and meet work deadlines without close supervision, manage own performance and workload.
You’ll have experience of working as part of a team and building relationships at all levels with internal and external stakeholders, with excellent oral and written communication skills ensuring all information is recorded accurately. You will have excellent IT skills in the use of Microsoft packages.
In the assistant role, you should have experience of working in a facilities management environment; there will be a requirement to do significant manual work; lifting paper, managing deliveries of office supplies etc.
For an informal discussion or further information about this role, please contact Hiring Manager – Andrea Mellor, Estates Strategy Officer (North): Andrea.mellor@cqc.org.uk
Or Mark Dunleavy, Workplace, Facilities and Estates Manager: mark.dunleavy@cqc.org.uk
Please note some roles may be subject to a satisfactory DBS check.
Note for external candidates:
CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this and to access our team information packs please visit https://www.cqc.org.uk/about-us/jobs/information-applicants
CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.
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