Housekeeping Manager
This job has now been filled, check out our latest jobs, on our job search.
Full Time/Permanent
Soft Services
Management
Facilities Management (main)
Management
Facilities Management (main)
£30,000 to £39,999
£34k - 35k per year + Company Benefits
West Midlands
Stratford-upon-Avon
7011
15-07-2022 09:27 AM
12/08/2022 09:27
Housekeeping Manager Birmingham
£35,000 p/a plus package
The role is working for a Large Facilities Maintenance company on a Global Hotel chain.
Duties & Responsibilities:
- To lead the Management, control and administration of the Housekeeping department including the bedrooms the bedrooms, public areas and all ancillary service areas
- To consistently deliver the entire housekeeping operation to the required standards whilst maintaining the agreed profitability margin. To evaluate any shortcomings and take immediate remedial action to rectify.
- To provide both the internal and external customers with a service in line with Brand Standards and contractual agreements
- To be fully conversant with all QA requirements and ensure systems and procedures are introduced/ carried
- out by all employees to ensure full compliance at all times. To ensure that records are maintained inaccordance with the Hotel's policy and available for inspection at all times.
- To deliver consistent improvements on the QA score with each audit.
- To demonstrate the highest levels of integrity and leadership at all times to encourage the team to deliver the highest levels of Guest service
- To consistently be an ambassador for the department, Hotel and Service provider by demonstrating the
ability to self-motivate, maintaining a positive outlook at all times and ensuring that morale is maintained at the highest levels throughout the department
- Ensure that all employees feel valued at all times
- To monitor and supervise the effective bedroom cleaning processes, including servicing, maintenance,
ensuring sufficient room stock/amenities are available to meet business demands, through management and communication with current contracted suppliers
- To monitor and control all costs and expenses within budgets and margins. Check on and control wastage.
- Encourage energy saving and other environmental initiatives, without detrimental effect on service or safety
- To oversee special periodic cleaning projects (E.g. carpet cleaning, curtains, steam cleaning, mattress turning etc)
- To manage the development of the staff through appraisal, reviews and 1:1 meetings in order to deliver the business objectives
- To integrate ideas and personalities as appropriate to gain the best from all employees.
- To ensure that clear expectations are set, feedback is constructive, frequent and effective and where appropriate coaching and counselling techniques are applied
- To actively listen, show empathy and ensure positive recognition is applied as necessary
- To demonstrate the ability to resolve and mediate disputes and conflicts in the workplace in a calm and professional manner remaining objective at all times
On offer:
- Full time position
- £35,000 p/a
- 25 days holiday plus bank holidays
- Pension
- Life Assurance
- Rewards and recognition scheme
- Discounted Gym Membership
- Staff discounts
- Meals while on shift
If this role would be of any interest at all please apply with your CV online or call Jamie on 0121 809 1999
Jobs of the Week
UK Wide
, Salisbury, Bristol or Sheffield
£40,272 - £48,450 per annum
Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world, and you will be playing a fundamental role in supporting our business towards achieving its 2030 Net...
South East
, Ongar, Essex
£40,000 - £60,000 pa plus Commission
As a Facilities Sales Manager, you will play a pivotal role in driving sustainable financial growth. Your responsibilities will include developing new client relationships, nurturing existing ones, and expanding our business footp...
Department/function
Region
Employment Type
- Administration 1
- Catering 1
- Construction 30
- Contracts, Projects, Bids 19
- Energy Management 51
- Engineering, Maintenance 378
- Estates, Property 11
- Facilities Management (main) 232
- Hard Services 85
- Health & Safety 2
- Human Resources 2
- HVAC 137
- Management 2
- M&E 165
- Operations 50
- Sales & Marketing 1
- Security 1
- Soft Services 12
- Training 1
- Waste Management 1
- Workplace 5