Lead Contract Support
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Soft Services
Facilities Management (main)
Lead Contract Support
Canary Wharf - E14
Monday to Friday, 8am / 5pm
£39,500
Contract Support looking for the next step in your career?
Our client is currently looking for Lead Contract Support to work on behalf of a global investment bank and financial services based at their high-end site on Canary Wharf - on site you'll be responsible for managing the helpdesk team as well as supporting the contract/account manager on a day-to-day basis.
As a company they can offer 25 days holiday + bank holidays, further training and upskilling opportunities as well as future career progression.
Key Tasks for a Lead Contract Support:
- Build and develop relationships with key business and account holders, customers and external clients
- Compiling contract reviews
- Liaising with client regarding payment of invoices
- Site inductions
- Raising PO's as and when required
- Managing the helpdesk team
- Team KPI management and support
- Co-ordination of sub-contractor files ensuring they are statutorily compliant with QHSE requirements
- Manage the teams submissions of weekly reports to include WiP, debt, invoice pool and OPO updates
- Logging hazards & customer feedbacks
- Deliver and maintain compliance through the required procedures through the contract support team
Qualifications / Experience for a Lead Contract Support:
- Educated to GCSE / A - Level / University standard
- Highly computer literate
- Minimum of 3 years experience within the FM industry
- Previous supervisory or managerial experience
- Well presented
- Able to work under own initiative as well as part of a team
If this role is of interest please apply or for more information, call the office on 0208-092-6500 and ask for James.
james@hvacrecruitment.com
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