Helpdesk Administrator
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Full Time/Permanent
Facilities Management (main)
Soft Services
Administration
Soft Services
Administration
£30,000 to £39,999
£30k per year
East of England
Borehamwood
WDBP
30-03-2022 10:28 AM
27/04/2022 10:27
Helpdesk Administrator
Borehamwood
Monday-Friday (Days)
Up to £30,000
I am currently looking for a Helpdesk Administrator to join one of the large Facilities Management companies in the UK across their Life Sciences & Manufacturing division in Borehamwood at an exciting site. The successful Helpdesk will report directly into the accounts contract manager and will provide support in the day-to-management of the contracted team.
As a company they can offer great career progression, upskilling opportunities as well as a great benefits package.
Job Responsibilities:
- Client Helpdesk on update and closure of Planned and Reactive Tasks
- Provide Management Information data to Account Manager and Client Teams for monthly reporting.
- Maintain Compliance Tracker document and ensure Statutory Certification is received and uploaded within agreed timescales.
- Vocational Administration relating to Engineer Holiday and Sickness reporting and recording, uniform, tools and equipment etc
- Assist the Account Manager with the production of quotations for additional works and Projects.
- Liaise with PPM Team for scheduling and booking in of Subcontractor visits according to published PPM Plan.
- Collation of engineer reports and raising of Remedial Tasks.
- Assist the Commercial Team with monthly Applications and periodic Maintenance billing
- Assist the Account Manager with the production of all internal and external reports
- General Office and Communications duties
- Liaison with internal departments on behalf of Account Manager
- Any other duties as and when required that are commensurate to the role
Qualifications / Experience:
- Strong IT skills including MS office suites and CAFM systems
- DBS cleared or able to pass a DBS
- Diligent and numerate with excellent attention to detail
- Ability to work as part of a team
- Excellent communication skills
If this role is of interest please apply or alternatively call the office on 0208 092 6500 and ask for Joseph.
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