Soft Services Facilities Manager
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Full Time/Permanent
Soft Services
Facilities Management (main)
Engineering, Maintenance
Facilities Management (main)
Engineering, Maintenance
£50,000 to £74,999
£50k per year
Greater London
London Wall
2644
05-01-2022 09:48 AM
02/02/2022 09:49
Soft Services Facilities Manager
We have an exciting opportunity for a Soft services Facilities Manager in central London to join a Facilities Asset Management organisation
As a Soft services Facilities Manager you will be responsible for multiple soft services within a high security environment ensuring collaborative relationship with third party providers and users
Summary:
- Soft Services Facilities Management
- Salary £50,000
- PFI
- London
It is essential the candidates must be able to achieve Security Clearance and therefore must be a British Citizen with a minimum of 10 years in the UK.
Duties Include:
- Monitor and quality assure the delivery of all of the Soft Facilities Management Services by appointed subcontractors, delivering added value to the contract and client.
- Oversee the delivery and effectiveness of the Soft FM PPM programme and reactive tasks undertaken.
- Provide knowledge, direction and support to deliver new client proposals.
- Ensure corrective actions and development works are prioritised and delivered effectively and on time.
- Ensure the collaborative relationships are maintained
- Ensure contractual standards are maintained and improvements delivered
- Support and provide liaison with the Client to deliver SHEP improvements.
- To ensure effective handover and completion of Contract Variations impacting the Soft FM service.
- Oversee and ensure effective contractual processes such as Benchmarking and Market Testing.
- Lead on Soft FM environmental improvements such as waste management
- Project management / contract management of a variety of size and type of schemes and improvement projects.
- Be the Soft FM lead for Collaborative Working as per ISO44001
Qualifications/Requirements
- Experience within PFI and delivery of Soft FM services.
- Experience of contract specifications and Helpdesk managed services.
- Has worked on similar, large, high quality secure building environment.
- Must be British Citizen with a minimum of 10 years in the UK to achieve DV STRAP Security Clearance
- Experience of managing multiple Soft services, nots just cleaning and catering as role includes helpdesk, reception, IT services, mailroom etc..
- Ability to lead on collaborative approaches, to drive improvements whilst maintaining effective relationships.
- Ability to lead and manage meetings, workshops and focus groups.
- Customer Relationship Management (CRM).
- Computer literate.
- Problem solving and effective prioritisation.
- Broad Management skills, confident meeting management, ability to drive actions to effective solutions.
- Degree level education or equivalent experience
- Professional Membership of appropriate institution such as BIFM.
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Department/function
Region
Employment Type
- Catering 2
- Construction 43
- Contracts, Projects, Bids 28
- Energy Management 78
- Engineering, Maintenance 528
- Estates, Property 9
- Facilities Management (main) 278
- Hard Services 76
- Health & Safety 2
- Human Resources 1
- HVAC 195
- Management 3
- M&E 214
- Operations 50
- Security 1
- Soft Services 13
- Training 1
- Waste Management 1
- Workplace 4