Soft Services Manager - Security Bias

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Full Time/Permanent
Soft Services
£50,000 to £74,999
£35k - 50k per year
North East
22-10-2021 03:08 PM
19/11/2021 03:08

Soft Services Manager - Secuity Bias

Manchester - Permanent

Working for one of the UK and Europe's leading Facilities Management / Building Maintenance Companies. As a company they specialise in maintaining large prestigious buildings.

This is working on a National Contract covering the below areas:-

  • Manchester
  • Birmingham
  • Scotland
  • Ireland

They trade throughout the UK and Europe and turnover excess of £3 Billion annually in the UK alone. The company can offer long term job stability with the chance of real career progression and personal development.

  • Reporting to the Head of Operations the role will be a mobile position.
  • Requiring regular travel to key client sites across the UK, including Northern Ireland.
  • The role is a permanent position to support the soft services delivery requirements of the Home Office buildings.


  • To deliver a professional service / image whilst representing the company at all times in the workplace.
  • Line management responsibility for cleaning, catering and security service delivery.
  • Remaining up to date on legislation and best practice in relation to cleaning, catering and security services.
  • To mobilise and implement any revisions to cleaning, catering and security standards, including supporting the commercial department to ensure all changes are costed in accordance with the contract.
  • Conduct regular auditing of cleaning, catering and security standards against the contractual service delivery model.
  • Produce and disseminate reports on cleaning, catering and security performance.
  • Present best practice and deliver specific training/toolbox talks to internal and external stakeholders.
  • Develop and maintain communication structures with the wider team and client, ensuring relevant service and delivery information is disseminated in support of commercially aware and intelligent service delivery.
  • Manage the services in strict accordance with the corporate QSHE Policy directives to ensure a safe, healthy and environmentally friendly working environment for all employees. This includes the development of RAMS.
  • Continually review working practices to identify improvements.
  • Be aware of the business continuity plan for the part of the business you work in.

Knowledge Skills & Experience

  • Proven track record delivering cleaning, catering and security services across multiple client sites.
  • Excellent understanding and delivery of BICS.
  • Catering experience delivery at multiple sites.
  • SIA management licenced desired.
  • Must be commercially aware of catering P&L.
  • Experience in dealing with sub-contractor and supply chain(s).
  • Understands and applies appropriate employee legislation, safety, health and environment regulations.


  • An innovative approach and sound leadership qualities.
  • A professionally recognised H&S qualification - IOSH managing safely or NEBOSH Gen.
  • Excellent organisational skills.
  • Excellent written and oral communication skills.
  • IT literate. Ability to utilise numerous IT packages (e.g. Word, E-Mail & Excel).
  • Must be willing to go through security vetting.

Salary up to £50,000 - Dependant on experience 

Apply with CV FAO Sharon or call 0161 519 5505

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