Contract Manager
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All
Operations
M&E
Hard Services
Facilities Management (main)
Engineering, Maintenance
M&E
Hard Services
Facilities Management (main)
Engineering, Maintenance
£50,000 to £74,999
£50k - 55k per year + Car Allowance
All London
London
ConMAnAcMAn
02-09-2021 09:31 AM
30/09/2021 09:31
Contract Manager
£50,000 per annum + car allowance & company benefits
National contract covering 200 sites (Predominantly Southeast)
Our client is currently recruiting for a Contract Manager to join an existing growing national contract.
The successful candidate will be responsible for 200 sites across the UK predominately based in the Southeast. You and will oversee a team of 2 Area Supervisors, and a team of 12 engineers.
This is a growing leisure contract with plenty of opportunities to grow and expand.
You will need to have a strong technical background with professional qualifications to support.
Job Accountabilities
- To manage the client service delivery over several national locations, ensuring all available resources work in a collaborative manner
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation
- To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company’s asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To maintain commercial understanding of the client contractual deliverables across all services
- To maintain and agree a clear business plan for the appointed contract
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To review contract performance monthly with the account director and agree future plans
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
Qualifications / Experience
- Technical Background (Essential)
- Previous contract management experience
If this position as a contract manager is of interest, please apply or call the office for a confidential chat on 0208 092 6500 and ask for Jake.
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