Account Manager
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All
Operations
M&E
Hard Services
Engineering, Maintenance
M&E
Hard Services
Engineering, Maintenance
£50,000 to £74,999
Market related
Greater London
Brent
3107
17-02-2021 04:31 PM
17/03/2021 04:31
Account Manager
Location: London, HA9
Contract: Permanent
Salary: Negotiable
Working hours: Monday – Friday 08:00 – 17:00
Our client is looking for a highly experienced Account Manager to join a team based on a large commercial office contract. This role is to coordinate all resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable, and collaborative manner.
Job Accountabilities:
- To manage the client hard service delivery, ensuring all available resources work in a collaborative manner.
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation
- To review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the portfolio director, as necessary.
- To work with the mobile & on-site teams in planning, implementing, and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's and customers management system.
- To drive successful contract negotiations and business improvement initiatives
- To maintain commercial understanding of the client contractual deliverables across all services
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration.
- To review contract performance monthly with the account director and agree future plans.
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
Qualifications / Experience:
- NVQ level 2/3 or equivalent with either an electrical or building services bias.
- Worked as a building services engineer in a critical environment.
- Good knowledge of management and working in a critical environment.
- Excellent team working, customer care and problem-solving capabilities.
If this role as an Account Manager is of interest please apply or call the office on 0208 092 6500
jake@ hvacrecruitment.com
0208 092 6500
Account Manager / Technical Account Manager / Contract Manager / Account Director
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