Senior FM Manager - Electrical

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Full Time/Permanent
Facilities Management (main)
On application
Competitive + Benefits
London West End
15-01-2021 11:45 AM
5th February 2021

Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence.  Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road. 

They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category.

Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow and Gatwick airports as they wish to experience something unique that is quintessentially British.


We are seeking to appoint a Senior FM Manager – Electrical to be subject matter expert of Harrods critical electrical infrastructure, distribution and associated asset base. The successful candidate will be the Senior Authorised Person (SAP) HV electrical for the Harrods property portfolio. As well as being responsible for the day to day operational management of the 24/7 electrical shift team, providing leadership and coaching to ensure best practice.

Reporting to the head of FM, you will be responsible for project management and the implementation and delivery of the maintenance strategy for all electrical systems throughout the estate. As part of the senior leadership team, you will undertake the duty manager role as required, responsible for the delivery of all facility services across the estate.

About you:

You will be an enthusiastic, inspiring and inclusive leader, with demonstrable experience of leading and motivating 24/7 shift teams. Demonstrating a track record of driving continuous performance improvement, you will be an excellent communicator with extensive experience ‘best in class’ customer facing team.

A qualified electrical engineer and an expert in HV/LV systems, must have held Senior Authorised Person (SAP) for HV networks.

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