Cleaning Manager
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Full Time/Permanent
Workplace
Waste Management
Training
Soft Services
Operations
Facilities Management (main)
Estates, Property
Contracts, Projects, Bids
Catering
Administration
Waste Management
Training
Soft Services
Operations
Facilities Management (main)
Estates, Property
Contracts, Projects, Bids
Catering
Administration
£30,000 to £39,999
£34700 per annum
South East
Reading
JO-2101-241252
14-01-2021 03:51 PM
2021-02-13
Title: Cleaning Manager
Salary: £34,700
Hours: 40hrs per week
Location: Reading
Duration: Permanent
Suitable candidates must have a full clean UK driving licence.
Job Purpose
Main Duties and Responsibilities
Salary: £34,700
Hours: 40hrs per week
Location: Reading
Duration: Permanent
Suitable candidates must have a full clean UK driving licence.
Job Purpose
- To ensure effective and efficient service provision to all managed sites, including offices, schools and leisure facilities etc.
- To assist the Facilities Buildings Manager in the provision of clean, safe and hygienic environment for stakeholders and staff across Reading.
- To direct, support and motivate the Cleaning Services teams, ensuring performance expectations are met and a culture of continuous improvement is instilled.
- To review service specifications and negotiate/re-negotiate Service Level Agreements.
- To ensure the highest level of cleaning standards and client and staff satisfaction is maintained.
- Designation of Post and Position within Departmental Structure
- Responsible for Cleaning Operative Supervisors (x4) and Cleaning Services Support Officer (x1).
Main Duties and Responsibilities
- To perform regular quality audits and review meetings with stakeholders and client groups to ensure the highest standards of cleanliness and continuous customer satisfaction are maintained at all sites.
- To maintain regular contact with Cleaning Services teams to ensure awareness of service and/or site specifications.
- To liaise with stakeholders and client groups to enable negotiation and agreement of service standards for a quality service and monitor its effectiveness.
- To manage the service within pre-set financial parameters and proactively assess options for cost reduction and value for money.
- To contribute to the development and implementation of the service plan for Cleaning Services.
- To be responsible for recruitment, training, development and performance of staff within Cleaning Services to ensure service is high quality, efficient and cost effective.
- To produce monthly reports and spreadsheets which clearly demonstrate when standards are being met and any issues that have arisen are being proactively and effectively resolved.
- To lead on the production of quotations for new cleaning contracts, additional cleaning of sites and requests for changes to current resourcing.
- Keep abreast of developments in cleaning equipment and materials that could improve the service provided.
- To ensure Health and Safety standards are maintained at all times.
- To contribute to the development and implementation of business continuity plans for Cleaning Services.
- Notification of accidents and other Health & Safety requirements in line with the company procedures and statutory legislation, i.e. COSHH, hygiene regulations and fire precautions.
- To ensure all cleaning staff are aware of and adhere to departmental objectives, standards, policies and procedures including timekeeping and absence reporting and manage non-compliance issues through the appropriate disciplinary policies.
- To hold regular team meetings with all staff.
- To attend regular meetings with the Facilities Buildings Manager.
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Department/function
Region
Employment Type
- Building Design, Planning, Development 1
- Catering 12
- Construction 36
- Contracts, Projects, Bids 20
- Energy Management 86
- Engineering, Maintenance 554
- Estates, Property 23
- Events 6
- Facilities Management (main) 239
- Hard Services 47
- Health & Safety 3
- Human Resources 1
- HVAC 211
- Management 4
- M&E 211
- Operations 73
- Procurement 17
- Sales & Marketing 10
- Soft Services 4
- Workplace 1