Facilities Technical Asset Advisor
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As part of the Facilities Fleet Technical Management Team you will play a vital part in ensuring Natural Resources Wales (NRW) Facilities support functions are achieved and carried out to the highest standard through positive team working and a flexible approach whilst delivering an efficient Facilities Management service to NRW’s North and South Facilities Operational teams and external service support agents.
To support the delivery of an efficient facilities related transactional service which is key in enabling the day to day business and effective running of NRW building assets.
Provide excellent customer service and foster a culture of continuous improvement in delivering technical and contractual support service to Facilities Operational teams in providing NRW's customers with a statutory and legal compliance network of Facilities assets.
Qualifications and Skills
- Good knowledge of H&S legislation relating to the H&S at work Act.
- Associate of British Institute of Facilities Management (ABIFM) or similar.
- Experience of delivering a service in an asset management environment, writing process and procedure documents, assisting in the management of contracts and contractors and delivering support to the frontline Facilities Operational teams.
- Experience of delivering technical and accommodation related services within a shared service centre environment to include:
- Good understanding of using ICT systems and other software/applications to meet the requirements of your area of responsibility.
- Good organisational skills.
- Good written and verbal skills and the ability to communicate.
- confidently, with excellent customer service skills.
- Good inter-personal skills with the ability to work under pressure using your own. initiative in order to meet tight deadlines.
- Strong IT and accurate data entry skills.
- Experience of implementing change or process improvement would also be advantageous.
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