FM Property Manager

Full Time/Permanent
M&E
Hard Services
Facilities Management (main)
Engineering, Maintenance
£50,000 to £74,999
£60k per year
Northern Ireland
Belfast
2634
10-09-2020 10:10 AM
08/10/2020 10:11
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FM Property Manager

£60k + Bonuses

Mon - Fri

We have an incredible opportunity arise with one of our biggest and best clients, working in a brand new role within the company, with a fantastic bonus package, our client can offer great career progression, sustainability and more.

Job Purpose:


  • Overall responsibility for the delivery of Staff Residential Property (SRP) services provision, together with the co-ordination of environmental, health and safety and emergency/disaster planning policies and procedures.
  • Essential qualities include the ability to manage customer satisfaction, team management, and supplier management with a strong financial reporting ability, and motivation to continuously improve all aspects of the operation and quality of service delivery.
  • To be responsible for the management and delivery of the SRP service in line with the contractual requirements, ensuring that KPI's are adhered to.
  • The role will include preparation of business cases and presenting at monthly/quarterly client meetings.
  • Deputise for the role of the FM Manager during holiday and absence.

Responsibilities:


  • Leading, coaching and developing the team.
  • Ensuring that sufficient internal/external training is provided.
  • Feedback given on performance in relation to tasks undertaken, as well as at progress and performance reviews.
  • Developing best practice for SRP services to drive service and quality improvements across the contract.
  • Carry out regular site audits e.g. KPIs, QHSE etc.
  • Regular quality checks.
  • Feedback, training, coaching and guidance.
  • All queries responded to within agreed timescales.
  • Regular quality checks.
  • Feedback, training, coaching and guidance.
  • Providing assistance with more complex related requests.
  • Ensure that all aspects of Health and Safety are covered and the correct documentation is held.
  • Procedures and Intranet used to ensure that the buildings are compliant.
  • Ensure the SRPs meet statutory compliance regulations.
  • Ensure a robust incident management plan is in place and is tested regularly.
  • Own and assist in a variety of projects received from the business.
  • Ensure all project work is completed within the required timescales.
  • Coordinate and implement all equipment and premises related moves for the SRPs
  • Responsible for managing and reporting on budgets and resources
  • Responsible for the management of the delivery of sub contracted services.
  • Be aware of and support the business continuity plan for the part of the business you work in.

Knowledge Skills & Experience:

Essential


  • Proven ability to motivate and lead a multi-skilled team in the support of SRPs, Facilities Management and the management of operational incidents.
  • Demonstrable experience of budget management and control of small revenue works.
  • Experience of managing Staff Residential Properties or similar such as residential lettings.
  • Experience of controlling multi-site team involving hard and soft services for a multi-site.
  • Experience of project management dealing with sub-contractors and supply chain within a complex multi-faceted operation.
  • The ability to introduce change through a structured approach.
  • Team management skills including communication, prioritisation, planning likely to have been obtained over several years.
  • Business continuity and incident management in high technology driven environments in the financial or technology sectors.
  • Knowledge of Health & Safety regulations.
  • Proven communication and influencing skills with the ability to gain acceptance at all levels of management and external suppliers.
  • Highly developed interpersonal relationship management skills.
  • Ability to understand complex Premises issues.
  • Proven analytical and problem solving skills.
  • Ability to use initiative, judgement and take decisions.
  • Ability to act calmly and give clear instructions in an emergency.

Desirable


  • Ability to communicate at all levels.
  • Ability to work under pressure.
  • Team player.
  • IOSH
  • Tact and diplomacy.
  • Good interpersonal skills.
  • Excellent time management skills.
  • Positive disposition - self-motivated and ability to motivate others.
  • Decision maker and problem solver.

For more information please apply direct or call Dom on 0208 092 6500

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