Administrator / Helpdesk
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Full Time/Permanent
Administration
£20,000 to £29,999
£20k - 22k per year
All London
London
Admin
18-10-2019 04:08 PM
15/11/2019 04:09
Working for one of the UK’s Leading Facilities Management Companies, our client is looking for a well experienced Administrator to join their expanding company.
Job Duties;
- Managing engineer’s calendars
- Scheduling work to be completed by engineers
- Answering and screening telephone calls customer enquiries, callouts, request, complaints.
- Liaising and communication with service engineers and subcontractors.
- Logging calls, work, and invoicing, on our service database system
- Preparing work quotations and raising invoices
- Build strong customer relations
- Assisting with the Services and Maintenance Manager and the Technical Services Manager with day to day ad hoc duties
- Be at ease with receiving instructions and carrying out ad hoc Administration duties for other Senior Management.
Requirements
The successful candidate for the Administrator / Contract Support will have the following skills and experience:
- Experience with Outlook and Microsoft packages
- Positive 'can do' attitude
- Excellent time management and communication skills - A must
- Willing to be involved in the day to day activities and contribute to varying office administration duties.
- Previous experience of working in a customer services-based role
- Previous experience of scheduling work would be a strong advantage as well as SIMpro experience
Benefits
- 20-22K per annum
If this role is of interest please apply or call the office asking Sara Cawley on 01745 77 22 18
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