FM Account Manager

Full Time/Permanent
Facilities Management (main)
£50,000 to £74,999
£65,000 - £68,000
London City
City of London
Account MGR 001
02-05-2019 10:19 AM
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Benefits Package

Bonus scheme
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As an Accounts Manager, it will be your responsibility to ensure your clients are held in high regard and are kept satisfied, to lead to the development of the contract. More details:

Main Duties

  • Dealing with Sub contractors, and ensuring associated documentation is kept up to date
  • Dealing with Clients enquiries, and maintaining relations
  • Maintain a deep knowledge of the contract and P&L Levels are maintained
  • Meet and Exceed contractual KPI’s/SLA’s
  • Ensure completion of Reactive and PPM
  • Ensure company process and policy is deployed on site
  • Provide Leadership for contract managers to maintain our high standards of service
  • Ensure efficient staffing levels for all contracts.
  • Create and develop training plans

Requirements

  • Recognised trade qualification of City and Guilds level 3 or equivalent
  • Customer focus
  • Man management and leadership skills
  • Communication skills
  • Health & Safety knowledge
  • Office/Bank commercial FM experience
  • Knowledge of (but not limited to) HVAC, HV, BMS Systems
  • Contracts management experience

Desirable

  • Degree Qualified
  • Mechanical/Electrical bias Ideally at NVQ level 2
  • Ex forces background are very welcome to apply


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