Accounts Administrator
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Full Time/Permanent
Administration
£20,000 to £29,999
Up to £22000 per annum
East of England
Rickmansworth, Hertfordshire
JO0000005504
26-09-2018 02:59 PM
24/10/2018
Accounts Administrator
Our client offer outsourced letting solutions that are tailored across a range of sectors, for small estate/letting agents, property investment vehicles, ALMO's and corporate property funds, looking after all their portfolio needs.
They are seeking an experienced Accounts Administrator to join their team and be responsible for financial management of residential portfolio assigned to them. Processing rents/ chasing rent arrears/ paying invoices are the core of this role.
Key Accountabilities
- Seek to embed a positive business approach in the team by ensuring a strong, positive and flexible "can do" culture and one that encourages and endorse continuous improvement at both an individual and company level.
- Keep partner agent informed and updated at all times.
- Issues where you anticipate a complaint or dissatisfaction from any party involved should be discussed in daily meeting and escalated with your reporting manager.
- Any formal complaints reported should be discussed with your reporting manager and all communication should be saved on the system.
- If you find any discrepancy on any of the accounts this must be highlighted and reported directly to Finance Director.
- Email rent arrears report to clients once a week.
Key Tasks
- Collect and process rent payments on a daily basis. Download bank statements, update ledgers, process payments and issue statements.
- Reconcile invoices against corresponding works orders, process the supplier payments and send remittances.
- Acknowledge your emails and always call back if you committed to do so even if the task is not complete but always communicate.
- Respond to LL/ TT queries timely.
- Chase rent arrears as per the rent arrears process. Details attached for the same.
- Credit control check must be run on weekly basis to check any outstanding fee. Run your debt report and review this on weekly basis.
- Process new lets within 2-3 days of move in so that funds can be allocated correctly and payments processed for LL's.
- Ensure all deposits are lodged correctly and information added is accurate.
- To release deposit funds as per deposit release form. Always check if checkout funds are retained on account.
- Reports to be reviewed on weekly basis are Debt Report / Tenancy schedule report / LL & TT ledger balances.
- Review partner agent statements on weekly basis and ensure final PA is ready by 5th of each month.
- Card payments are collected and added on daily card payment list at the same time.
- Review unallocated payments and ensure all payments are reconciled within 7days.
- Deposits on My Deposit needs to be renewed at renewal stage. Ensure that re -lodgement is done regular basis and is reviewed on weekly basis.
Experience Required
- Previous experience working within an Account Administrator role
- Excellent organisational skills along with clear communication and interpersonal skills.
- You must be able to facilitate good working relationships across all departments.
- A confident individual who can work well under pressure and well within a team.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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