17.10.2019

Facilities Management Jobs - Traits of a Successful Facilities Manager

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Facilities Management (FM) is a demanding field, especially when you have a zeal to succeed. Facilities management is all about improving the functionality, safety, efficiency and productivity of the built environment by integrating people, process and technology. Put simply, it is critical to ensure smooth business operations.

When you are responsible for managing an entire building, you need to have excellent technical, interpersonal, leadership, and problem-solving skills to be able to manage such a diverse entity. facilities managers are a crucial force that reinforces an organisation’s vision and services as well as maintaining the systems and employee environments.What Makes a Good Facilities Manager?

What Makes a Good Facilities Manager? 

Facilities manager services are classified into two main categories: Hard and Soft. Companies requiring  hard facilities management jobs in London, Kent, Manchester or any other place are looking for services related to physical items like wire testing, air conditioning, building maintenance, CCTV, access systems, and fire safety.

Services related to soft facilities management jobs in Manchester, Kent and other areas involve managing individuals for cleaning, ground maintenance, concierge and reception services, waste management, security patrols, and catering. Wondering what does it take to be a successful facilities manager?

To be able to justify the ever-evolving and challenging portfolio of the facilities manager, one should possess many of these core and vital skills. Some of the key traits of a facilities manager required need to create a safe and efficient work environment include:

  • An analytical mind for problem-solving

  • Communication and interpersonal skills with colleagues, executives, and vendors

  • Risk management and mitigation skills

  • Process-oriented approach for better traceability, understanding of key metrics, and quick decision making

  • Strong leadership traits,  a team mentality and motivated

  • Facility information and technology management skills

  • Insight on business trends and the ability to leverage the latest developments for growth

  • Cross-networking and relationship management skills

  • Proactive thinking, ability to prioritise and multitask

  • Know how to create strategic value to support business goals

  • Performance monitoring and quality assurance abilities

  • Knowledge of costs, budgets, trends, and expenses

  • Procurement and negotiation management skills

  • Technical knowledge of hard and soft service delivery

  • Ability to communicate technical information, written and verbally

  • A general zeal to deliver constant excellence in a given environment


Whether you are graduate and looking for the right path to start your career or want to boost your career in this field, these key traits and skills will help you get the best when looking for facilities management jobs in Kent, Manchester, London, and across the world
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