Contract Support

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Full Time/Permanent
Hard Services
£20,000 to £29,999
£22k - 24k per year
North East
Liverpool
7349
19-08-2022 03:28 PM
16/09/2022 03:28

Contract Support

Liverpool

Our client is looking to recruit a Contract Support.

You will be part of the Hard Services Team carrying out planned and reactive maintenance.

To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company!

The Role:


  • Manage Helpdesk System using in house systems, including reporting
  • Maintain PPM records using in house systems, including reporting.
  • Provide accurate updated information to clients
  • Maintain notice boards on site
  • Ensure documentation is maintained and readily available using company systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
  • Review Subcontractor performance and feedback through appropriate systems
  • Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
  • Attend and actively participate in monthly Contract Review meetings.
  • Plan and arrange call outs, delivery of materials, Extra Works within contracted SLAs.
  • Create monthly Customer Report with Contract Manager.
  • Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place.
  • Ensure systems (e.g. My Supplier, Webquote) are in use and kept updated.
  • Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.

Finance


  • Ensure integrity of financial transactions for contract.
  • Attend and actively participate in weekly finance meeting with contract manager/subcontractors.
  • Create/raise Extra Works jobs.
  • Create accurate POs in a timely manner.
  • Regularly review and process supplier invoices.
  • Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
  • Run and review P&Ls Monthly and influence P&L result.
  • Run and review WIP reports at least weekly.
  • Run open purchase order report weekly and review all open orders.
  • Run and review Debt report weekly.

The Offer:


  • Mon-Fri 8am-5pm - 1 Hour unpaid lunch
  • Up to £24,000 - Dependent on experience
  • 25 + 8 Bank Holidays

Apply with CV FAO Sharon or call 0161 519 5505

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