Contract Manager
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Full Time/Permanent
Operations
HVAC
Hard Services
Facilities Management (main)
Engineering, Maintenance
HVAC
Hard Services
Facilities Management (main)
Engineering, Maintenance
£40,000 to £49,999
£45k per year
North West
Newcastle upon Tyne
7350
08-08-2022 01:24 PM
05/09/2022 01:24
Role: Contract Manager
Salary: £45,000 + car
Location: Northeast of England
Contract Value: £365,000
I'm currently recruiting for a contract manager to be based out of the Northeast, to cover various commercial premises.
The role of the Contract Manager will be:
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence
- To ensure Service stream and operational personnel manage their
- To agree targets for the operational teams to improve service delivery standards and efficiency
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Accounts Director as necessary
- To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To review the interface with third party suppliers and sub-contractors
- To drive successful contract negotiations and business improvement initiatives
- To manage any support functions as required to deliver a coherent service
- To maintain commercial understanding of the client contractual deliverables across all services
- To maintain and agree a clear business plan for the appointed contract
- To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To review account performance monthly with Accounts Director and agree future plans
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To minimise both work in progress and debt levels and drive a positive cash contribution from the account
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
- To regularly meet with clients to further understand their organisation and requirements
- To develop further understanding of the market operates within to assist with service expansion and new business wins
- To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance.
Qualifications & Skills:
- Technical background essential
- Previous contract management experience
- H&S Qualification
- Team working experience
- Must have the balanced ability to think clearly in extreme circumstances
- Working knowledge of Microsoft Office, including Word and Outlook
- Experience of using a CAFM system
- Good experience and track record in working in Facilities Management
- Good knowledge of building services and legislation
- Professional qualifications and background
To register your interest please apply with your CV, or call our office 0113 512 2010 and ask for Dan for more information.
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