Helpdesk Administrator
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Soft Services
Facilities Management (main)
Administration
Helpdesk Administrator
Fenchurch Street - EC3M
Monday to Friday, 8am / 5pm
£25,000
Looking to take the next step in your career?
The UK's biggest FM company are looking for a Helpdesk Administrator to join their team based at one of their blue-chip sites in the heart of London - across site you'll be responsible for assisting the account's contract support, allocating works to engineers as well as liaising with management and client.
As a company they can offer 25 days holiday + bank holidays, company perk box, upskilling and training courses as well as further career progression.
Job Responsibilities for a Helpdesk Administrator:
- Act as primary contact for telephone calls and any other inbound/outbound duties
- Recording of events and any service failures across the account
- Liaising with internal and external customers & clients
- Daily, weekly and monthly reporting
- Co-ordination of engineers workload
- Completion of paperwork
- Assisting the sites contract support
- Raising purchase orders, maintaining stock and ordering parts
- Adhering to health & safety guidelines across site
Qualifications / Experience for a Helpdesk Administrator:
- Educated to GCSE/A-Level level (essential)
- Well presented
- Previous experience working at a blue-chip site (desirable)
- Previous experience working in the FM industry (desirable)
If this role is of interest please apply or alternatively, call the office on 0208-092-6500 and ask for James.
james@hvacrecruitment.com
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