Facilities Manager
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Hard Services
Facilities Management (main)
Facilities Manager
£45,000
Based on a large static site in Sunderland working for a great blue chip client
Our client is looking for an experienced Facilities Manager who has extensive experience covering M&E within the FM industry, covering large blue chip contracts
What you'll do as a Facilities Manager:
Manage all aspects of Health & Safety on site in accordance with legislation
Ensure first class service is delivered to any person who works in or visits the buildings; understand and pro-actively improve the contractual KPIs.
Develop and encourage Facilities team members who all deliver excellent service alongside their daily duties. Lead by example and be considered as a figurehead of trust and integrity amongst the team.
Propose ideas for cost control and profit generation. Management of WIP and P&L
Anticipate resource shortages in labour materials and plant and plan/schedule to avoid issues arising. Always think ahead with a strategic mind-set.
Invest time with work stream leaders encouraging open communication through the contribution of ideas and views
Promote teamwork and networking between all work streams through the Imtech values
Managing and coordinating work of contractors and in-house teams;
Investigating availability and suitability of options for alternative service delivery options;
Directing and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, waste disposal and recycling;
Planning best allocation and utilisation team resources for day-to-day service delivery;
Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
Ensuring all customers, staff and contractors meet Health & Safety rules for site;
Using reporting and team briefs to demonstrate and disseminate achievement of agreed service levels and other materials.
Ensure that all administrative duties are being upheld to support the function.
Attend regular customer / in-house meetings and conference calls providing relevant and informative communication and input;
Manage and Co-ordinate operations, ensuring we deliver outstanding results
Act as single point of contact for allocated buildings, managing escalations and customers, suppliers and colleagues to ensure a seamless service delivery
Implement effective Maintenance Plans through the deployment of people, contractors, equipment, systems and materials.
Actively monitor and manage the performance of Contracted Services to ensure Service Delivery is effective
Employ effective communication and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views.
Identify, own and resolve local customer service issues, driving service improvements and exercising good judgement.
Lead as the expert; managing effective working relationships with the appropriate stakeholders
Effective management of specialist/3 rd party contractors
To be fully aware of and adhere to Health and Safety and Fire procedures
Manage and control incidents (e.g. business continuity, environmental impact) owning timely and appropriate communication through to Regional Account Manager. Producing effective Property Incident reports and managing associated actions through to completion. (See Emergency Preparedness & Response process and incident investigation process)
In conjunction with HR and the Regional Account Manager implement effective people management and development plans for the front line delivery colleagues (e.g. Reception, Concierge, Hard FM Trades, Cleaning Team) to ensure the operation is resourced with talented, motivated colleagues who meet Service Delivery requirements.
What you'll need as a Facilities Manager:
- Experience within the FM sector at similar level, managing delivery, teams, individual and client relationships leading by example at all times.
- Able to communicate at all levels
- Demonstrable experience of managing governance and compliance functions
- Core H&S certification and experience and lead from the front with H&S being at the forefront of every task
- The ability to multitask and prioritise your workload
- Confident decision making
- Teamwork skills and the ability to lead and motivate others
- Excellent IT skills
- A practical, flexible and innovative approach to work and travel
If this role is of interest, simply apply online with your CV or call the office on 0141 483 6600 and ask for Logan.
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