Contract Manager

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Hard Services
Facilities Management (main)
£50,000 to £74,999
£55k per year + Car Allowance
All London
20-05-2022 04:37 PM
17/06/2022 04:37

Contract Manager

£50,000 - £55,000 Per Annum + £5,000 Car Allowance

Monday - Friday

Central London Co-Working Office Space Portfolio

Our client is currently recruiting for a Contract Manager to come on board to work across a large commercial Co-Working Office Space Portfolio around central London, spread across a cluster of sites.

The successful candidate will be responsible for a cluster of sites, valued portfolio total around £2m - £2.5 million. The successful candidate will oversee a handful of engineers across the sites and will need to have a strong technical background with professional qualifications to support this.

Job Accountabilities:

  • To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
  • To be accountable for the financial performance of the contract
  • To develop meaningful and sustainable relationships with the Client and related Client organization
  • To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
  • To monitor and develop direct reports through training and regular reviews
  • To deliver training and corporate briefings
  • To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
  • To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
  • To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
  • To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
  • To maintain commercial understanding of the client contractual deliverable across all services
  • To maintain and agree a clear business plan for the appointed contract
  • To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
  • To review contract performance monthly with the account director and agree future plans
  • To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
  • To ensure compliance with all statutory and company procedures across the stakeholder groups
  • To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
  • To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery

Qualifications / Experience

  • Previous contract management experience
  • Good experience working in facilities management.

If this position as a contract manager is of interest please apply or call the office for a confidential chat on 0208 092 6500

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