Soft Services Manager FTC
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Temporary
Soft Services
Facilities Management (main)
Facilities Management (main)
£20,000 to £29,999
£24k per year + Travel expenses & Benefits
West Midlands
Birmingham
6484
20-05-2022 03:18 PM
17/06/2022 03:18
Soft Services Manager
Midlands - FTC 3 Months - Ongoing
Working for one of the UK and Europe's leading Facilities Management / Building Maintenance Companies. As a company they specialise in maintaining large prestigious buildings.
They trade throughout the UK and Europe and turnover excess of £3 Billion annually in the UK alone. The company can offer long term job stability with the chance of real career progression and personal development.
- Reporting to the Regional Facilities Manager the role will be a mobile position. (Must hve your own vehicle the company will pay 25p per mile)
- The role is a permanent position to support the soft services delivery requirements of government buildings.
Responsibilities
- To deliver a professional service / image whilst representing the company at all times in the workplace.
- Line management responsibility for cleaning, catering and security service delivery.
- Remaining up to date on legislation and best practice in relation to cleaning, catering and security services.
- To mobilise and implement any revisions to cleaning, catering and security standards, including supporting the commercial department to ensure all changes are costed in accordance with the contract.
- Conduct regular auditing of cleaning, catering and security standards against the contractual service delivery model.
- Produce and disseminate reports on cleaning, catering and security performance.
- Present best practice and deliver specific training/toolbox talks to internal and external stakeholders.
- Develop and maintain communication structures with the wider team and client, ensuring relevant service and delivery information is disseminated in support of commercially aware and intelligent service delivery.
- Manage the services in strict accordance with the corporate QSHE Policy directives to ensure a safe, healthy and environmentally friendly working environment for all employees. This includes the development of RAMS.
- Continually review working practices to identify improvements.
- Be aware of the business continuity plan for the part of the business you work in.
Knowledge Skills & Experience
- Proven track record delivering cleaning, catering and security services across multiple client sites.
- Excellent understanding and delivery of BICS.
- Catering experience delivery at multiple sites.
- SIA management licenced desired (Not essential).
- Experience in dealing with sub-contractor and supply chain(s).
- Understands and applies appropriate employee legislation, safety, health and environment regulations.
Person
- An innovative approach and sound leadership qualities.
- A professionally recognised H&S qualification - IOSH managing safely or NEBOSH Gen (Desired not essential)
- Excellent organisational skills.
- Excellent written and oral communication skills.
- IT literate. Ability to utilise numerous IT packages (e.g. Word, E-Mail & Excel).
- Must be willing to go through security vetting.
If this role is of any interest at all please apply with your CV on line or call Jamie on 0121 809 1999 for more information
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Department/function
Region
Employment Type
- Administration 5
- Building Design, Planning, Development 1
- Catering 2
- Construction 41
- Contracts, Projects, Bids 21
- Energy Management 72
- Engineering, Maintenance 450
- Estates, Property 16
- Events 2
- Facilities Management (main) 280
- Front of House 3
- Hard Services 107
- Health & Safety 4
- HVAC 176
- Management 6
- M&E 211
- Operations 64
- Procurement 3
- Sales & Marketing 1
- Security 1
- Soft Services 7
- ICT, Technical 2
- Training 1
- Workplace 8