Lead Contract Support

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Full Time/Permanent
Soft Services
Facilities Management (main)
£30,000 to £39,999
£39.8k per year
Greater London
Canary Wharf
18-05-2022 01:07 PM
15/06/2022 01:07

Lead Contract Support

Canary Wharf - E14

Monday to Friday, 8am / 5pm


Contract Support looking for the next step in your career?

Our client is currently looking for Lead Contract Support to work on behalf of a global investment bank and financial services based at their high-end site on Canary Wharf - on site you'll be responsible for managing the helpdesk team as well as supporting the contract/account manager on a day-to-day basis.

As a company they can offer 25 days holiday + bank holidays, further training and upskilling opportunities as well as future career progression.

Key Tasks for a Lead Contract Support:

  • Build and develop relationships with key business and account holders, customers and external clients
  • Compiling contract reviews
  • Liaising with client regarding payment of invoices
  • Site inductions
  • Raising PO's as and when required
  • Managing the helpdesk team
  • Team KPI management and support
  • Co-ordination of sub-contractor files ensuring they are statutorily compliant with QHSE requirements
  • Manage the teams submissions of weekly reports to include WiP, debt, invoice pool and OPO updates
  • Logging hazards & customer feedbacks
  • Deliver and maintain compliance through the required procedures through the contract support team

Qualifications / Experience for a Lead Contract Support:

  • Educated to GCSE / A - Level / University standard
  • Highly computer literate
  • Minimum of 3 years experience within the FM industry
  • Previous supervisory or managerial experience
  • Well presented
  • Able to work under own initiative as well as part of a team

If this role is of interest please apply or for more information, call the office on 0208-092-6500 and ask for James.


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