Lead Receptionist
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Head of Reception / Lead Facilities Assistant
£26,000 - £28,000
Swindon
Monday-Friday 7:100- 16:00, 08:00-17:00 or 09:00-18:00
We are looking for an enthusiastic professional and welcoming Lead receptionist to come and lead a team. Working across a brand-new building based in Swindon, this contract is home to a large international insurance company.
The successful candidate will be working for one of the largest UKs facilities maintenance companies, with all training and upskilling provided.
Purpose of the role:
Responsible for the delivery of services and processes supporting the core business and to provide the most suitable working environment for our client's employees. To provide best practice, to improve efficiency by reducing operating costs and increasing productivity within Facilities Management.
Skills and qualifications:
· An understanding of maintenance planning. Strong analytical and decision-making skills; Effective time management of numeracy, report collation and distribution, data analysis
· Proficient in excel, able to challenge the status quo and suggest new ways of doing things to improve performance and practices; Strong organisation and communication ability. A demonstrable understanding of the Concept Evolution CAFM system and finance systems.
Main Duties and Responsibilities:
- Have a proven ability to lead, motivate and train a team, having a great work ethic
- Be an integral part in ensuring that the office operations run smoothly and support other business activities
- Ensuring the reception is running smoothly
- Log all office related issues/jobs on the system
- Manage and monitor the helpdesk and liaise with the clients engineer to ensure all issues/queries are dealt with in a timely manner
- Attend to general issues and fixing simple problems
- Supporting other teams with various administrative tasks
- To administer quality management system documentation and ensure compliance.
- Well presented and strong work ethic
If this role sounds like it would be of interest, please apply or call the office on 0208092 6500 and ask for Toby.
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