AV Technician
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Temporary
ICT, Technical
Facilities Management (main)
Facilities Management (main)
£15 to £25 per hour
£14 - 17 per hour
Greater London
Chelsea
21595
27-04-2022 05:35 PM
25/05/2022 05:36
Job Title: AV Technician
Salary: £14-17 per hour
Location: Chelsea, with occasional travel to Sutton
Hours: 35 per week
Job Type: Temporary
Build recruitment are working with one of our well respected clients to hire a full time temporary AV technician. This role will be for a minimum of 3 months however may be extended. The main place the AV technician will work will be in Chelsea however if there are any AV Technician staff absent due to holiday or sickness on their other site in Sutton then you may be required to work there. The AV Technician will be working alongside a small team of other AV technicians.
Summary of Main Duties
- To assist in the provision of a high-quality support service in conferences, presentations, meetings and events
- To assist with the Facilities Management databases and associated procedures for room bookings and catering requirements
- To provide comprehensive, administrative and clerical support and assistance to the Site Services/Management Team as and when required or directed by Facilities Services Manager
Duties and Responsibilities:
- To assist with the management of the booking of video conferences, audio conferences, presentations and events
- To check all bookings daily and ensure the smooth running of all conferences, presentations and events
- To layout room furniture and equipment as requested by the client
- To be in attendance at all lectures, video conferences and presentations unless requested to leave, to assist and support presenters as necessary
- To be available for special events on site or seminars and conferences off site
- To liaise with users in advance of their presentations/events to ensure that their requirements are met
- To ensure that all participants in video-conference presentations establish a connection with the other party in good time
- To ensure that all audio, video and presentation equipment is fully functional at all times
- To resolve problems that may occur during video conferences, presentations and events
- To keep all equipment maintained including replacing projector lamps and microphone/clock batteries
- Schedule, test and monitor video conferencing system
- To maintain Health & Safety standards including cable management
- To keep room notices up to date including daily meeting schedules and Wi-Fi instructions
- To assist with maintaining the equipment inventory list
- To be involved in projects related to AV
- Support Desktop conferencing
- To record and edit lectures using the lecture capture system
- To keep track of meeting room attendance and control measures
- To assist & maintain the AV Fault Log & related web pages
- To advise team of any changes or possible improvements required to the Audio-Visual services
Requirements:
- Experience of Audio-Visual Conferencing & Meeting Room set up
- Experience of database systems to include use of SMART screens, video conferencing and audio-conferencing equipment, Screen projectors, PC’s and laptops + visitors’ laptops (including Macs), Room booking system, PowerPoint, ZOOM, Skype & Microsoft Teams
- As a primary point of contact for requests from internal & external customers the ideal candidate must have excellent communication skills, be able to learn quickly and work under pressure
- Strong Customer Service Skills and experience within a high-profile environment
- Proficient in Microsoft Office Suite, Outlook, Tandberg video conferencing and audio-conferencing equipment or equivalent & the ability to learn new software & systems
- Ability to work in a team and autonomously. Strong team player
- Ability to manage service disruptions in a seamless manner via effective use of the team’s resources so as to maintain business as usual activity
- Ability to set up and maintain systems
- Ability to motivate self & others
- Excellent time management & organisational skills
- Present a self-image of confidence, to be articulate, discreet and confidential
- Service orientated attitude combined with a flair for pro-active problem solving to exceed customer’s expectations
If you are interested in this AV technician position and meet the requirements above please get in touch with Ruby Skinner.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
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