Help Desk Co Ordinator
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Purpose
To deliver administrative support for enquiries, surveys, quotations, sales orders, purchasing, stock control, sales invoicing and engineering site based activities to ensure external SLA's & internal KPI's are achieved.
Mgmt Systems (experience with these is desirable)
Financial mgmt system;
SAP
Operational mgmt system;
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Skills
Computer literate and competent with MS package
Excellent communication skills, written & verbal
Ability to work collaboratively
Ability to prioritise activities and multiple tasks effectively
Commercial awareness, assisting to ensure the RBC is operating to best profit
Experience
Previous experience within the industrial door industry, or Previous experience within a field-based engineer service delivery business
Install, maintain & repair of roller shutters, auto doors, hi-speed doors, gates & barriers and dock levellers
Offices are based in Chilton, Durham
Full time 8-5 permanent position
Salary £22K - £25K depending on experience
Plus performance bonus up to an additional £3.5K per annum
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