Contract Manager
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Full Time/Permanent
Facilities Management (main)
Estates, Property
Contracts, Projects, Bids
Estates, Property
Contracts, Projects, Bids
£50,000 to £74,999
£50k - 60k per year + bonus, pension, health
East of England
Watford
20441
05-01-2022 03:20 PM
02/02/2022 03:20
Build Recruitment have a fantastic opportunity for a Total Facilities Contract Manager (TFM) who is looking to take the next step in their career with one of the largest companies within Facilities Management. The Contract Manager will be responsible for a exciting large site in Watford. The Contract Manager needs to have managed a total facilities management (TFM) contract before and have strong customer relationship skills. This is a great opportunity for someone looking for a fresh challenge or looking for that step up in their careers.
Summary
- The Contract Manager is responsible for leading the operational team in putting the customer first and delivering excellence in all areas through inspirational leadership, sound commercial judgement and consistently high standards
- They should provide a clear direction towards the achievement of all corporate and contractual goals for the team
Responsibilities
- Drive standards through hands on management of the team and leading by example
- Support and inspire the team to excel at delivering first class customer service to the client, tenants and guests
- Deliver value for money through robust management of the supply chain and contracts at all times
- Create, lead and deliver on the service standards plan enabling the estate to be presented as best in class
- Own and manage the contract to be the gold standard operation
- Oversee the management of all statutory requirement and H&S legislation for the contract
- Cultivate a positive problem solving approach within the team
- Manage and deliver cost and budget control within the contract to ensure we deliver on all budgetary requirements
- Provide informative and useful results driven reporting for the client on a regular basis
- Plan and execute the development of the team utilising the training matrix, on job coaching and off job up skilling where appropriate
- Build strong positive relationships with the client contract manager, property managers, marketing team, asset team and finance team
Skills and Experience
- Experience of working in a high service level environment
- Ability to demonstrate the management of multiple complex programs
- Ideally NEBOSH qualified, minimum of IOSH
- Worked in a multi site, multi tenanted environment before
- Experience of contract management and supplier liaison
- Experience of managing and leading people to success
- Articulate and has the ability to communicate with the client, the tenants
- Proven record of developing relationships with tenants and clients
- Demonstrate the ability to lead and inspire a team to deliver results
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
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