Operations Director

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Full Time/Permanent
Facilities Management (main)
£50,000 to £74,999
Salary range from £55,000 to £90,000
South East
Brighton
KSDSSOD1021
25-10-2021 01:27 PM
07/11/2021

 Job Description:

  • Over-seeing operational activity across KSDSS and sustaining Health & Safety excellence in ongoing operations.
  • Identify opportunities to correct and streamline existing business processes and systems.
  • Assist the company’s H&S Performance Engine in evolving a flexible, organisational model in which teams and account managers across key functions and disciplines, organise around solutions.
  • Translating KSDSS’s strategic planning into clearly defined operational plans.
  • Reporting to the SMT/Board on operations activities towards business goals at each meeting of same.
  • Help to establish a culture of continuous business improvement particularly in regard to H&S systems.
  • Optimise efficiencies in the daily management of the Helpdesk.
  • Stay up to date with the technological changes within the industry.
  • Minimise operational expenditures with the business wherever possible.
  • Continue to develop leadership and coaching programmes to increase employee effectiveness.
  • Mentoring.  
  • Direct all operational activities across KSDSS in tandem with the MD/owners.
  • Ensure that new and existing staff are kept abreast of all new industry changes, including investing in training/mentoring courses.
  • Translating KSDSS’s strategic planning into clearly defined operational plans.
  • Reporting to the SMT/BOARD on operational activities towards business goals at each meeting of same.
  • Help to establish a culture of continuous business improvement particularly in regard to H&S systems.

Personal Specification:                                                                         

  • Educated to degree level (or equivalent). 
  • Solid, proven experience within the FM sector.
  • Chartered membership of regularised Health & Safety body or equivalent (NEBOSH or IOSH).   
  • Excellent inter-personal and communication skills.
  • Ability to incentivise/motivate under some micro-management conditions.
  • Target driven with proven success in a similar role.
  • Analytical and planning skills.
  • Full driving license.
  • Flexibility to manage out of hours works/emergency’s as necessary.
  • High degree of understanding of CAFM systems and SLA/KPI driven delivery.
  • Ability to work in a high-volume work order environment in 24/7 business.


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