Contract Manager
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M&E
Hard Services
Facilities Management (main)
Engineering, Maintenance
Facilities Contract Manager
£55,000 Per Annum + £5,000 Car Allowance
Holborn - EC1N
Our client is currently recruiting for a Contract Manager to come on board to work across a large commercial site based in Holborn, based in EC1N.
The successful candidate will be responsible for a large flagship site in Holborn, which is a local city landmark. You and will oversee a handful of engineers across the site and will need to have a strong technical background with professional qualifications to support this.
This position would be ideal for someone looking to progress further up the management in a large FM company.
Job Accountabilities:
- To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation
- To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To maintain commercial understanding of the client contractual deliverable across all services
- To maintain and agree a clear business plan for the appointed contract
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To review contract performance monthly with the account director and agree future plans
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLA's seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
Qualifications / Experience
- Technical Background (Essential)
- Previous contract management experience
- Good experience working in facilities management.
If this position as a contract manager is of interest please apply or call the office for a confidential chat on 0208 092 6500
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