Contract Support Administrator
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Temporary
Facilities Management (main)
Administration
Administration
£15 to £25 per hour
£16.25 - 16.25 per hour
South West
Salisbury
4474
06-10-2021 01:18 PM
03/11/2021 01:18
Contract Support Administrator
Porton Down, Salisbury
£16.25 Per Hour
Monday to Friday - 40 hours per week!
Our client is looking for a Contract support Administrator to join a busy, expanding team to support with the smooth delivery of a contract. This is an exciting opportunity to join a leading FM company.
The successful candidate will join a multi-disciplined team, covering national and sometimes International projects.
Job Responsibilities:
- Efficiently manage and schedule operative works based on client locations
- Respond to service calls from Help desk and assign jobs to engineers
- Act on emergency/reactive work requests
- Ensure job board is maintained accurately daily
- Regular liaison with engineers to monitor daily schedule planned activity is up to date
- Amend schedules to cope with any reported discrepancies from plan
- Escalate any service failings immediately to the operations and commercial teams
- Timely escalation of any issues to the appropriate management team
- Work with the head of operations in solutions to improve the CRM and job board system
- Liaise with Technical Teams and Head of Projects
Person Specification:
- Ability to establish and maintain good client relationships both internally and externally
- Previous working knowledge of planning work schedules
- Previous experience within the FM or M&E industry (essential)
- Excellent communication skills (verbal and written)
- Ability to develop effective working relationships across management and staff
- Ability to deliver quality results under pressure and prioritize work
- Capable of delegating duties and tasks to other staff
- Competence in Microsoft Office products especially Outlook, Word and Excel
- Excellent time management skills
For more information on the role, please contact the office and ask for Joseph or email Joseph@hvacrecruitment.com
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