Customer Service Advisor

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Full Time/Permanent
£19,999 and below
£19.5k per year
South West
19-08-2021 02:53 PM
16/09/2021 02:53

We Require Customer service advisors to work in a busy call centre. The correct candidate will be used to working in a fast paced enviroment.

What will I be doing?

  • Managing inbound client interactions via Telephone, Email, and Web-Portal
  • Maintaining databases to ensure accurate updates are captured, and deadlines are met
  • Reacting to emergencies raised by the client and managing them through to completion
  • Liaising with our supply chain to ensure timely attendance and completion of outstanding works


What qualities do I need?

  • Previous experience in a customer service environment such as hospitality, retail, or contact centre settings
  • Strong organisation skills and a high attention to detail
  • Excellent verbal (telephone) and written communication skills
  • Excellent IT skills and previous experience using Microsoft Office
  • The ability to work in a fast-paced environment, multitask and make effective decisions quickly
  • The ability to work well as part of a team to achieve both personal and team targets

Salary - £19,500 pa

Hours - 37.5 hours per week with overtime availability

Holiday – 25 days holidays plus 8 bank holidays

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