Revenue & Benefits Advisor
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Full Time/Permanent
Facilities Management (main)
£19,999 and below
£19k per year + pension
North West
Newcastle upon Tyne
2183
19-04-2021 10:11 PM
17/05/2021 10:11
Revenue and Benefit Advisor
Fixed Term Contract
Newcastle
£19,000 plus benefits
Our client is looking for three Revenue and Benefits Advisors to join their team in Newcastle. This is a full time fixed term contract until 31/03/2023.
The Role
- Undertake a range of routines to maintain and update all Council Tax and National Non Domestic Rates (NNDR) accounts, adhering to key metrics and measures
- Undertake a range of routines to maintain and update all Council Tax Support and Housing Benefit Cases, adhering to key metrics and measures
- Undertake a range of routines to maintain and update all Sundry Debt accounts, adhering to key metrics and measures
- Undertake an effective recovery and enforcement service for all debts
- Responsible for own personal development and assist in the skills training of other staff
- Contribute to ongoing service development to improve quality and reduce the cost of delivery
Qualifications
- 4 GCSE at Grade C or above including English and Maths (or equivalent)
- Experience of working with, understanding and meeting the needs of customers in a customer service environment (1 year minimum)
- Experience in a Revenues and Benefits Service (or equivalent e.g. DWP, Housing) is desirable
- DBS/DS Standard will be required for this role.
If you are interested in this role and have the relevant experience, please apply immediately.
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