Helpdesk Administrator - Croydon

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Full Time/Permanent
Waste Management
Soft Services
Facilities Management (main)
£20,000 to £29,999
£24000 per annum
South East
01-02-2021 08:51 AM
We are recruiting for an experienced Helpdesk Administrator with previous experience working within the cleaning industry sector to work with a dedicated team in the Croydon area. This is a full-time role working 40 hours per week between the hours of 7am and 7pm, salary is £24pa DOE

Job Requirements:

The role will include:

- Inputting of reactive calls onto in-house & client systems

- Issuing jobs to all cleaning operatives

- Categorising & resourcing correct labour resource according to geographical need.

- Handling calls from clients, cleaning team and suppliers with regards to ongoing or reactive

- Issuing Electronic Purchase Orders within assigned spend values.

- Providing cover for other team members during periods of sickness and annual leave

- Working closely with the team of managers

- Must have experience of dealing with customer calls, good technical knowledge, great attention to detail and ability to quite nw work to customers 

This is a hands-on role and would suit an individual that can work using their own initiative and also work well with the Contract Manager/Administrator. A conscientious and reliable team player and someone that has excellent interpersonal and communication skills.

Knowledge Skills & Experience

1. IT Literacy, Vixen, Microsoft Excel.

2. Must have previous experience within a Helpdesk environment.

3. Ability to develop a good understanding of customer's business.

4. Good communication/organisational skills.

5. Candidates must have previous experience of working in a similar role.


How to apply:

If you are interested, then please click the APPLY button now.

PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. To request further information on our active vacancies please visit our website

Please note if you have not heard from us within 5 days, then your application has not been successful.

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