Helpdesk Supervisor
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Contract
Facilities Management (main)
£20,000 to £29,999
£24k - 26k per year
North East
Manchester City Centre
Shaz-TL-Ngale
22-01-2021 04:05 PM
19/02/2021 04:05
Helpdesk Supervisor
Manchester
Our client is recognised as one of the leading facilities, energy and project management providers in the UK & Ireland. The company operates from a strategic network of regional offices throughout the UK and globally where they have over 400 offices and employ over 70,000 people
They are looking for a Helpdesk Supervisor the team based at Manchester GMEX Area in the Temporary Nightingale Hospital.
- This is a temporary contract
- Monday to Friday 8am – 5pm or Weds-Sun 8am-5pm - *TBC*
- £24,000 - £26,000 - Dependant on experience
Job Responsibilities:-
- Supervisor the helpdesk team on site
- Answer customer switchboard calls efficiently and transfer to the correct department
- Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
- Log tasks on Concept Helpdesk system and assign to the correct engineer
- Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
- Running CAFM Reports as required.
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Apply with CV FAO Sharon or call 0161 519 5505
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