Cleaning Manager

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Full Time/Permanent
Waste Management
Soft Services
Facilities Management (main)
Estates, Property
Contracts, Projects, Bids
£30,000 to £39,999
£34700 per annum
South East
14-01-2021 03:51 PM
Title: Cleaning Manager

Salary: £34,700

Hours: 40hrs per week

Location: Reading

Duration: Permanent

Suitable candidates must have a full clean UK driving licence.

Job Purpose

  • To ensure effective and efficient service provision to all managed sites, including offices, schools and leisure facilities etc.
  • To assist the Facilities Buildings Manager in the provision of clean, safe and hygienic environment for stakeholders and staff across Reading.
  • To direct, support and motivate the Cleaning Services teams, ensuring performance expectations are met and a culture of continuous improvement is instilled.
  • To review service specifications and negotiate/re-negotiate Service Level Agreements.
  • To ensure the highest level of cleaning standards and client and staff satisfaction is maintained.
  • Designation of Post and Position within Departmental Structure
  • Responsible for Cleaning Operative Supervisors (x4) and Cleaning Services Support Officer (x1).

Main Duties and Responsibilities

  • To perform regular quality audits and review meetings with stakeholders and client groups to ensure the highest standards of cleanliness and continuous customer satisfaction are maintained at all sites.
  • To maintain regular contact with Cleaning Services teams to ensure awareness of service and/or site specifications.
  • To liaise with stakeholders and client groups to enable negotiation and agreement of service standards for a quality service and monitor its effectiveness.
  • To manage the service within pre-set financial parameters and proactively assess options for cost reduction and value for money.
  • To contribute to the development and implementation of the service plan for Cleaning Services.
  • To be responsible for recruitment, training, development and performance of staff within Cleaning Services to ensure service is high quality, efficient and cost effective.
  • To produce monthly reports and spreadsheets which clearly demonstrate when standards are being met and any issues that have arisen are being proactively and effectively resolved.
  • To lead on the production of quotations for new cleaning contracts, additional cleaning of sites and requests for changes to current resourcing.
  • Keep abreast of developments in cleaning equipment and materials that could improve the service provided.
  • To ensure Health and Safety standards are maintained at all times.
  • To contribute to the development and implementation of business continuity plans for Cleaning Services.
  • Notification of accidents and other Health & Safety requirements in line with the company procedures and statutory legislation, i.e. COSHH, hygiene regulations and fire precautions.
  • To ensure all cleaning staff are aware of and adhere to departmental objectives, standards, policies and procedures including timekeeping and absence reporting and manage non-compliance issues through the appropriate disciplinary policies.
  • To hold regular team meetings with all staff.
  • To attend regular meetings with the Facilities Buildings Manager.

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