Helpdesk Supervisor - Chester
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Full Time/Permanent
Operations
Facilities Management (main)
Engineering, Maintenance
Administration
Facilities Management (main)
Engineering, Maintenance
Administration
£20,000 to £29,999
£26000 - £28000 per annum
North West
Chester
JO-2010-240030
20-10-2020 03:20 PM
2020-11-19
We are recruiting for an experienced Helpdesk Supervisor to oversee a maintenance helpdesk team and co-ordinate all PPM and reactive maintenance operations within the building services sector. This will involve man-management, engineering management and back office data and accounts operations. This is a permanent role paying £26k – 28K pa DOE
Role:
- manage the helpdesk team to provide an effective and responsive service
- coordinate maintenance operations
- liaise and manage mobile electricians, HVAC and trades engineers
- control and monitor the back-office support and database maintenance
- provide guidance and training to helpdesk operatives on correct operational procedures
- implement effective systems to streamline the operation
- provide client liaison on technical matters
- support the operational management
Requirements:
- ideally but not essential to have technical building services experience via an engineering (electrical or mechanical) roles or a history within the office management of an engineering company or Facilities Management provider.
- to have managed a team of operatives either helpdesk or engineers
- to be able to lead and train staff
- to be willing to implement effective procedures and policies
- have excellent client liaison skills
- to have excellent knowledge of the Building Services or Facilities Management industry and maintenance engineering operations.
If you are interested, then please click the APPLY button now
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer.
Role:
- manage the helpdesk team to provide an effective and responsive service
- coordinate maintenance operations
- liaise and manage mobile electricians, HVAC and trades engineers
- control and monitor the back-office support and database maintenance
- provide guidance and training to helpdesk operatives on correct operational procedures
- implement effective systems to streamline the operation
- provide client liaison on technical matters
- support the operational management
Requirements:
- ideally but not essential to have technical building services experience via an engineering (electrical or mechanical) roles or a history within the office management of an engineering company or Facilities Management provider.
- to have managed a team of operatives either helpdesk or engineers
- to be able to lead and train staff
- to be willing to implement effective procedures and policies
- have excellent client liaison skills
- to have excellent knowledge of the Building Services or Facilities Management industry and maintenance engineering operations.
If you are interested, then please click the APPLY button now
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer.
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